Videocon Industries Complaints & Reviews

I am facing signal issues from last 15 days. I registered my complaint on 16, 19, 20, 24 and 28th sep 2016. I keep on calling every day what i get is false commitment that engineer will visit in 24 hrs but no one has even called me yet. All i get is complaint no. Nothing else. There is no one who will take responsibility to take action against it. I dont know what you are giving to regular customer who pay monthly. I really feel bad, thinking...

I have requested to shift the d2h in the same premises from last 10 days. But everyday videocon people telling story that they will come now, they will come tomorrow, cant come beyond office hours, they are on leave etc. Today one guy called me @ 6.30 am & told he will come at 7am. As i told him that i have to go to office by 8.30am so make sure you will come by 7am. But he does not come & called 8.30 & told shall i come now. When these people...

My complaint number is sur[protected] dated 11/06/16 i also contacted several time to mr. Ashish desai and mr dinesh (Videocon area manager (Surat) on mobile no. [protected] & [protected] and also personally made a complaint to him about my television problem. But my problem is not resolved till date and receives useless and wrong promise from your side....

On August 23 they took setup box charges and replace it and said it has 3 months warranty and now again it is not working. Yesterday on 27th of September they came and told us we have to change setup box but you have to pay service charges.

If the Setup box is within warranty period and if its not working then its the responsibility of the company to change it. They are replacing with their old boxes and doing setting changes...

We have purchased videocon smart tv from vijay sales on 2nd of sep and since then all we are getting is just a run around from one department to another, from one tech to another to get our issue fixed. We paid extra to get the smart tv only because it has a feature to browse internet and watch youtube. We have high speed internet service at our home with a download speed of around 40 mbps & when we try to browse internet or try to watch...

I bought videocon a/c on 31.07.2016 they delivered the a/c next week but due to non availability of stock they have the stabilizer after 10 days so i cant able to use the a/c.Then they fixed it .I was using a/c for two weeks no the a/c got complaint with its compressor.I registered the complaint14th sep and the guys came by 17th sep they said compressor got fault and our manager will call u but no one called me .Then after three days they...

Hello, My customer ID is[protected]. I would request you to remove the sports mega add-on that is present on my set top box number [protected].
Please take into consideration that it is unruly to impose a 3Month lock-in period of sports channels. Hope you will take this comment in consideration while solving my query.
Thank you very much in advance......

Washing machine buzzer problem 28/08/2016 complaint raised but no repair whenever machine is warranti time . purchase date

1st complain -LUC[protected]
2nd complain -LUC[protected]
3RD complain -LUC[protected]

Complain phone number=[protected]

BUT NO REPAIRED...

I have purchased videocon d2h. My customer ID is 66871527 & my name is VINOTH but instead of my correct name your data shows SATHISH KUMAR. So please correct my name in your records. I have submitted my Residence Proof as my identity....

To, customer care videcon d2h,

I have not received any call from the engineer yet. It has been 1 week since the signal problem.

I am calling the call centre twice every day since yesterday and i get the same answer. Sometimes they say issue will be resolved in 8 hrs and sometimes in 24 hrs.

I would like to officially raise this matter with whoever is in charge of customer care. If the services...

Subject : Non-credit of recharge

Please credit my recharge which was charged through net banking(SBI) wherein wrong account number was feeded The details of my recharge is as under :-

1. NAME MEENA
2. CUST. ID[protected]
3. WRONGLY FED ID[protected]
4. DATE OF RECHARGE 21/09/2016 APPROX. 9.05 A.M.
5. RECHARGE THROUGH SBI NET BANKING
6. AMOUNT Rs.1575/-
7. BANK REF.NO[protected]IH97736071br...

I have done online request two days back & made a payment also (19/09/2016, but still connection is not done. your customer service is everytime giving execuses for delay. as a new customer, it was a very poor experience got through customer care. so, finally i writing to ur company. please check and reslove this issue today itself.
Cre: mr shamshad

Registered no: [protected]
City : bhopal

Awaitng...

I m buyed double door refrigerator in 2011 videocon make from ashoka trading company, faridabad. Model. No. Val294/2011. They can give compressor warranty 5 years.
Last 6 months onwards doors not working properly complaint raised to videocon provide technician to solve the problem. But tecnician informed door damaged and ordered to company for door then our complaint closed. But they cannot solved the problem charges taken. Like two...

I want to share this review so that the issues that are seen in my videocon d2h connection should be a
resolved
the connection of videocon d2h sometimes is not up to mark .
when the weather is appropriate it takes much time to load a channel
it does not load the channels as faster as before even though the weather is appropriately fine
So I hope that these issues get resolved as soon as possible...

Im having problem of d2h.i have made of 3mnths and its over nearly in a month.when i called customer care they are saying that my plan is different.where as before recharging i called them and because of wrong information of the boot agent i have lost my connection.then whats my fault in it.i confirmed before recharging about 3 times.so i jst want my cashback .my id is[protected]. My complaint no which was registered is[protected] which was...

One of the worst service I never experienced. Channels are not coming properly, if I call customer care they are not ready to take the complaint without charge of 200 rs. If you are not providing proper service why you charge customer. The worrest part is some channels shows insufficient Balance/ no signal and channels are not coming in their number...

I have purchased videocon AC, WM and Fridge 6 months back..that time I was sure that I will get good service in future. ..but I was wrong.

My AC is showing E5 problem since last Monday. ..tried all relevant numbers but no one is providing satisfactory solution.

Called on [protected] but its dead or what can't reach...also lot of people given me this number [protected], but don't know why no one pick up call on...

Can a brand new expensive television stop working 100% in just 3-4 months ?
And you dont even get any service in 21-26 days. Just silly excuses ?

Happens if it's Videocon.

I have already registered complain with their company.
Complain no : AHM[protected], AHM[protected]

I called them hundred's of times but they give silly excuses. And always say it will be done soon.
I have...

I have a videocon dth, customer id 51740941. Yesterday i got msg "e16-4 insufficient balance or channel not subscribed" but my balance was sufficient (Rs. 850.62). Except some news channels (301, 303, 304, 305 etc.) all has blocked. After complain, today i am unable to watch any channel. New msg is coming "signal not available". It always happens when my warranty period over. Videocon did make this as a money making process it seems. Not...

I have registered my complaint against videocon d2h due to no signal nothing and they had assured they will send an Engr within 24hrs but nobody has turned up since friday today being Tuesday .I have paid all my bills evrything on time but no action has been taken leaving me helpless. the supervisors just bluff of sending somebody real fast but doesnt seem like....