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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 337

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G
gduari2018
from Noida, Uttar Pradesh
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convert postpaid to prepaid with same number

Address:Kolkata, West Bengal, 033

My Vodafone number is [protected] It is a postpaid connection since long time. Now I am not willing to continue this as postpaid. I want to convert it to prepaid from postpaid with same number.

I complaint because there are no option to convert postpaid to prepaid in "My Vodafone App" or in online....
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R
rohit0022
from Mohali, Punjab
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vodafone tower job fraud in kanpur

Address:Kanpur, Uttar Pradesh, 208012

Sir, i cant understand that, how these fake people use a account number as the name of vodafone india limited,
Is this possible that anybody can open a account as the name of vodafone india limited,
I think all this type of scam get done by vodafone employee
I have been a victim of this fraud
Please sir take a action to stop this type of fraud

My number-[protected], [protected]...
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A
ajithprash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid deductions

My prepaid balance has been deducted by 85 rupees and then 50 rupees for some vodafone tv plan which i never heard of. Totally wrong. I never even heard of any such plan, let alone subscribe for it. I have emailed customer care, but there is no response. I googled and found so many similar complaints from others also. Vodafone is looting my money. I want my money back. Number [protected]...
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K
Konark Arora
from Basi, Punjab
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messaging on iphone

Address:Panchkula, Haryana, 134112

I cannot send any text messages on my iphone 6s. Imessages and facetime are showing error in activation. I tried putting my sim in other phone but didn’t work. Can’t send messages when 4g /3g/2g is on. Facing this issue for a long time. Nobody at vodafone’s customer service seem to have a fix. I just get irrelevant resolves which do not work. I have been facing this issue from a very long time and nobody seems to fix it....
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S
saad bin nazim
from Delhi, Delhi
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complain about many thing can't mention all.

Dear vodafone your customer care does not behave well.
Other thing is that we are not able to connect your customer care easily.
Your customer cares does not provide effective information.
If these will be keep on then i will port my sim. And also ask our neighbors. To port it to another.
Last thing we are bot able to get 4g network everywhere....
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M
Mehul J Shah
from Mumbai, Maharashtra
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incoming call details of vodafone

Address:Mumbai City, Maharashtra, 400033

Hi this is mehul shah here from mumbai using vodafone since last 12years i have got married in 2012 & now i'm in troble as my since last 4-5months my wife is talking late night with one guy & for the same i am already having outgoing details of my wife number which is also from vodafone but now i wants to know about incoming call details so may i know that is process to get the details of incoming call details??
I am expecting speedy...
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J
JIWAN PARKASH
from Delhi, Delhi
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post call notification

Address:New Delhi, Delhi

I use a prepaid vodaphone sim in my phone. I want the post call notification to be disable (By that i mean, the message that pops up after my call sayin "your last call charges was xx. Xx and balance is yy. Yy".

I find this irritating and i think the customer should have the freedom to decide if he wants that notification or not.
I talked to cc but they expressed their inability. But i m not convinced. Pl help
br...
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D
Deepak672
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indiagames wwe zone rc 90n

I have been using vodafone post paid service for past (Around) 2 years and i too have observed that they are activating such services on their free will and charging any amount... Last to last month i got a bill around rs 1550 which got reduced after lot of hassel to rs. 1350... But again i have found that they have repeated the same thing in last 2 month bills... This indiagames wwe zone rc 90n has been activated at my no. Without my consent...
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R
Raghunandan Mulye
from Lonavla, Maharashtra
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sms barring

Address:Mumbai City, Maharashtra, 40605
Website:www.vodafone.in

Duplicate sim was collected against biometric verification. The law states that the sim card should be fully activated when it is handed over to the customer. Hoewever, sms was barred, and i was at tremendous inconvenience as no banking transactions could be done as otp can not be received. Vodafone says it is as per try guide lines i asked them to produce try rule or notification, where by trai has allowed it to bar. It is common sense,...
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R
rashmiraj06
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irrelevant bill charged

Address:New Delhi, Delhi, 110020

I had been using a postpaid number for more than 4 years now. I always paid my biils on time. I moved to mexico with my husband and was using the number here. But somehow there was no network available for my sim which was a nightmare as all my accounts were linked to it. I could not make any transactions as i would not receive the otp. After 6 months when i travelled to india i made it a point to visit noida specially to get my sim converted...
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A
Archan Chandra
from Kolkata, West Bengal
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being ill treated by vodafone executive and store person.

Address:700009

It is to inform you that myself archan chandra chandra (Msisdn - [protected]) recently ported in to vodafone in order to get a proper service but things turned worse.
During the porting period from airtel to vodafone a outstanding amount of rs-174 was showing due which i paid 4th of this month and then directly went to vodafone store situated opposite to mahindra chandra college (Shyambazaar, kolkata, w. B) and asked the lady present...
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1. I deactivated my number in august 2017 and also got a confirmation from vodafone for the same
2. April 2018 they reactivated my number stating it was active under corporate category. I am being asked to pay for the services i dint even use.
3. After following up with vodafone customer care, they seem very confused about the whole thing and different representatives send me different resolutions and keep calling every day....
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H
Hina Dhawan
from Mumbai, Maharashtra
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incoming and outgoing calls barred

Address:Mumbai City, Maharashtra, 400012

I ported my number from idea to vodafone (My bigggest mistake). Anyway vodafone has barred my number by sending a message saying ther is an idea bill pending of rs 13. I had already paid that bill and sent the acknowledgment receipt from idea via mail on their customer care and mnppayment id. They have still barred my number. I can’t even call their customer care now since the calls are barred. I have sent 10 mails to them but no one is...
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M
Madi program
from Mumbai, Maharashtra
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wrong number recharge reversal rupee 199

Address:421003

Dear sir,
Kindly consider the following stated matter, and do the need-full.

1. Recharge date and time :21/04/18 7:51am
2. Recharge amount :199
3. Correct number : [protected]
4. Wrong number : [protected]
5. Website from where recharge was done :freecharge.in (Vodafone prepaid txn# onr[protected]
6. Alternate contact number [protected]
7. Problem - already unlimited recharge...
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R
rebekkal
from Tiruvannamalai, Tamil Nadu
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I'm complaining about the blocking of outgoing sms

Website:[email protected]

I can't send any outgoing sms for more than 2months and when i asked my customer care they said that my outgoing sms has been blocked since many bulk service messages was sent from my mobile number but i did not send any service messages and they said they will register the complaint and they said to register my number in trai. I also registered the complaint but still i can't send any messages to anyone...
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S
Sneha Cr
from Hyderabad, Telangana
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offers provided

I went to a recharge shop on april 18, 2018 to get a data pack recharge done. Where i happen to see that there is this particular data pack that says 2gb 3G data. I was amazed by the pricing and got the recharge for this particular data pack immediately. I did not receive any details regarding the same as there was no network on my phone (most of the time). Today, that is 20th april, i received a message from vodafone mentioning that I've...
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J
Jagpals
from Delhi, Delhi
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deactivation request for my number 9953653623

Address:New Delhi, Delhi, 110019

On 16th i requested to deactivate my number [protected] which customer care are not taking my request... I called up 20 times but they disconnect my call every time... They say i should convert rather convert to prepaid

Am already using 2 numbers [protected] and recently bought this new [protected] as i liked the number... So why am i being compelled to use 3rd number which i wanna deactivate.. Will vodafone will provide me free...
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H
Harender Dubey
from Noida, Uttar Pradesh
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complaining about mobile services

Address:Gautam Buddh Nagar, Uttar Pradesh

I am using my vodafone number from last ten years, but suddenly trai has blocked my number beacause of some promotional call which can be done my daughter by mistake. I am facing too much of problems because unavailabilty of my vadafone no. I am not able to operate my mobile banking also
I have request to you kindly activate my number asap.
My vodafone nos. Is [protected]

Regards
Harendra dubey...
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M
Manjury12
from Bhusawal, Maharashtra
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ownership change

I am a vodafone sim card user of nagpur circle. I want my ownership change from my mother's name to mine. But my sim is a prepaid sim and the vodafone store is telling me to change the sim into postpaid plan then the ownership will change. But i don't want to change my sim into postpaid nor i want to get a new sim. I need it urgent. Is there any other way i can get the ownership changed. Please help......
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I
iAnubhav7
from Lucknow, Uttar Pradesh
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ivr does not provide option to speak with customer support

Address:Lucknow, Uttar Pradesh, 226002

I dont receive any otp while registering in any websites or services provided by govt. But when i went to lodge a complaint against it on the customer care support, ivr does have option to reach out to speak with customer support as i followed whole procedure of ivr but did not find the option. The main problem is that i dont receive any otp. For example i have been trying to pay through sbi through my registered vodafone number. I dont receive...
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