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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 417

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S
Sai_Prasanth_20
from Mumbai, Maharashtra
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bad service of vodafone

I am unable to send sms to any number & they were unable to rectify it from a month. The customer representatives was irresponsible and blaming customers, eventhough having fault with their connection. They charged me 30rs nearly for having a call to customare care of 15min. They havent solved my sms issue & charged me extra 30rs. Representatives behaviour was rude & disconnecting the call when i asked for a refund.

So, its...
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P
Pandu Rao
from Hyderabad, Telangana
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data issues

Sir, this is pandu ms my vodafone no [protected] from karnataka regional tumkur district.

As i am changed from postpaid to prepaid on october 1st since from that day i am not able connect the data in both 2g & 3g, 4g.

Regarding that i made 5 times complaint but till now problem is not solved...

Hello! Your service registration number [protected] is registered on 07-oct-17 01:46p. M. We shall respond...
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Address:Ernakulam, Kerala, 682006
Website:www.vodafone.com-kerala region

I had requested for safe custody of vodafone mifi sim [protected] under relationship number 68918371 in may, 2017 after paying the required charges of rs.150/- for safe custody for 3 months. The reason being i was going out of the country for 3 months from june 5, to september5, 2017.
Instead of safe custody, the company adjusted
The fees of rs.150/- against the bill for june 2017, and sent me the bill for june 2017, for the...
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prateekjain504
from Jagraon, Punjab
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port message failed in vodafone (porting issue) 9785373786

Address:322001

Hello sir,
My vodafone number is [protected], vodafone is blocking smses to 1900. Whenever one tries to send 'port' to 1900, an error message is received "message sending failed". This is being done to prevent from porting out of vodafone. You will be able to send sms to all other nos but 1900...!!! And customer care call also not connect. Its diverted also. So i am unable to port how to resolve this problem so please sir take this...
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Address:Jaipur, Rajasthan

Vodafone tag line says; "happy to help". But i don't think they mean that. I'm not satisfied with the customer care services. They're the most expensive telecom company but the services are not equivalent to your costs. Neither their customer handling services. I by mistake recharged my account twice by the same amount from paytm. And when i called customer care centre i wasn't provided with a solution or i would say my query wasn't solved....
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M
Meghal Desai
from Mumbai, Maharashtra
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postpaid to prepaid

Address:Surat, Gujarat, 395007

I have visited a vodafone store near l p savani school, surat, gujarat for converting my postpaid account to prepaid on 30/10/2017 (Token no. 365). But shockingly i was told that vodafone does not have prepaid sim. So, this is not possible. Similar experience i had for getting nano sim for my new mobile.

Let me know the store where the prepaid sim is available....
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S
Sauravdg69
from Chennai, Tamil Nadu
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non credit of prepaid recharge to my account 7800215353

Address:Lucknow, Uttar Pradesh, 226006
Website:www.vodafon.in

Vodafone number: +91 [protected] (Lucknow circle - up east)
Registered to aparna sircar
I paid my prepaid recharge of talktime rs 510/- through vodafone site (Bill desk ref no:jici[protected]) and data recharge of rs 365/- (Bill desk ref no: jici[protected]) on 29th october 2017. The credit is yet to be given by vodafone although both the transactions are successful. The vodafone call center is manned by the most horrendous low...
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S
Shahroz Mubarak
from Noida, Uttar Pradesh
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network issue

Address:110025

When i made a call, there is call drop issues in every call. I was trying to contact vodafone customer care executive but i got no response from there, i want to know who is accountable for such an issues. If i will not get any resolve from your service executive, i will file a suit against your services. I want immediate response, otherwise rest be upon me, whatever corrective action which will be needful to me, i will do....
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R
razz472
from Mumbai, Maharashtra
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automatic activation of vas services without consumer notice

Address:560068

I have been charged around rs.105 since yesterday for the activation of some vas services which i am unaware and didn't even requested. I have contacted customer care and got the replies like "sir, you have requested for these services through internet, so they have been activated". This is complete ridiculous to have this kind of deductions without customer notice. I requested them the details of any spam app or bot site which is subscribing...
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P
pradeep kumar bansal
from Mumbai, Maharashtra
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postpaid to prepaid

Address:Kolkata, West Bengal, 700097

My vodafone mobile no is [protected] which i want to convert from post paid to pre paid since last 2 months, but vodafone store in salt lake e. C. Block is not helping us out atlast they have taken the request on 10th october 2017, and taken the old sim and given me a new sim but till date the sim is not activated.
Pradeep kumar bansal
H.à.158 salt lake city
Sector 3
Kolkata 700097
[protected]...
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P
Prashantnagalwade
from Pune, Maharashtra
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vodafone.I am complaining about vodafone billing

Address:Nagpur, Maharashtra, 440009
Website:Vodafone

I was used vodafone postpaid number.in the month of july I requested to port my number in jio. My last bill was rs 1137.in this bill Rs 501 extra charges of internet has been charged. Bt my internet already balanced 2 gb.why the vodafone service charged extra charges.i have paid bill. I wanna refund...
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A
Anupam456
from Bengaluru, Karnataka
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inflated bills

I am using 168 sim cards from vodafone under vts plan. Last 6 months, we have been getting inflated bills and asking people to correct them. No one listened and then i wrote on vodafone facebook page... I have been getting same response for last one month saying they will be calling me shortly and i never get any update from them... I had expected a better service...

Hope you fix this asap... My number is [protected]....
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D
Dhanendra Kumar Jain
from Delhi, Delhi
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unsolicited advertising

Address:Ghaziabad, Uttar Pradesh, 201010

Voda phone is calling (Recorded as well as personal calls) and soliciting number portation to their network. They are very adamant and rude in their behaviour. They are telling that they have all the numbers of other service providers and are calling all of them for portation. Call came from [protected].
I have registered for dnd 0. Even on reminding that, they do not bother and continue calling. Today was third call.
I do...
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N
NV Reddy
from Hyderabad, Telangana
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incorrect bill

I have no clue why i have charged additional 800 rupees to my mobile number?

100 rupees was charged as for late payment fee but i have paid the mobile bill on time and not sure why i have been charged???
I was also charged as additional 700 rupees as adjustments and not sure why i have been charged.

I have requested vodafone to provide the details but vodafone denied to provide me any details further.br...
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D
deeptind
from Chennai, Tamil Nadu
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unreasonable charges in the bill

Address:Gurgaon, Haryana, 122001
Website:vodafone.co.in

Hi

Got a call from vodafone itself for a netpack that in the same charges of 25 0 you'll get 2gb internet instead of 1gb, should i activate it, i said ok if in the same package net is getting increased why to stop it. I asked about the charges and the guy said no no there will be one charge and beyond 2 gb the net speed would be 2g and unlimited net.

But when the bill arrived, whole thing was different, 2 tariffs...
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L
LiSaRa
from Patur, Maharashtra
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recharge amount not reimbursed/reflecting in my account

On october 17, 2017 i made an online payment of rs.399 vide transaction no.[protected]. I received an sms to visit the local vodafone store for further details. Likewise i visited the store on october 23, 2017. I was informed that the recharge amt rs.399 was an offer for blackberry phone. I told them i do not require any offer and to reimburse the amt to my vodafone a/c.

This has not been done inspite of repeated complaints...
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V
Vidya G
from Bengaluru, Karnataka
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worst customer care

Address:560021
Website:vodafone

I am very sorry to say that vodafone is such a bad customer oriented.
When customers call for a concern or issue they do not have the patience to listen neither give a right solution.
The way they talk rudely is a shame on the customer service team.
Chandan and manjunath was the executives whom i had discussion about my issue. The way they portrayed themselves was to a 3rd class level.

Vodafone you seriously...
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M
M NANJUNDAN
from Nattam, Tamil Nadu
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network issue.not responsible for customer care

Address:636808
Website:Www.vodafone. In

Sir. My name is m. Nanjundan from tamil nadu. My vodafone number_[protected]. Vodafone october month offer rs345 plan 84 days 1gb data per day plan is rechargeable but i am not satisfied with his network an d customer care service, very bed service provide by vodafone, i complain against 4g network commed but speed not commed in any area of dharumapuri district my vodafone complain in castumer care in 13 thdate to 29 oct2017, but than after...
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S
Smruthi nair
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone 4g network

Address:Thane, Maharashtra, 421201

I'm using vodafone 4g and have been facing network issues. I had registered complaint with the vodafone customer care on 8th and 23rd october respectively and they assured that the problem will be solved within 48 hours but i've not received any call and still i'm facing the same problem. There is no network beyond kalyan station. I don't receive any call beyond kalyan station.
Kindly help....
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Address:600089

I got [protected] and [protected] from the retailer kannan [protected] and [protected] as i was using that number nearly 1 year. I closed both number before april month by paying remaing amount with dealer of 1300rs. But he got amount and he closed only single no and another no is active and i am getting bill report for that but am not using that no. So i already raised complaint on that dealer eventhough they didn't consider that and they are...
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