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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 416

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A
Avinash “Avi” Sharma
from Mahroni, Uttar Pradesh
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vodafone is a very useless company.?

Address:Jhansi, Uttar Pradesh, 284003

In starting i can't imagine that vodafone is such a vodafone worthy less company... But after sometime vodafone and it's customer care executive played such a game with me.

A customer care executive says something and some time later 2nd cust. Care executive says another.

Vodafone is fake company and it is spread their money on advertisement and recover that brutally from their customer.

I hate...
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R
Ramakrishna Chaithanya
from Bengaluru, Karnataka
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terrible billing - vodafone

Address:560102
Website:www.vodafone.in

Let me introduce myself. I am ramakrishna, holding two numbers - 974*9991 and 974*9991.

Just one last attempt to reach you guys before i port out.

I have been in vodafone since last 3 years and have been a loyal customer always.

I had a very bad network issue last two months. Also i had a good offer outside. I tried to portout and these guys have called me and offered me vodafone red plan. They...
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N
Nayansutaria
from Pune, Maharashtra
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network

Address:380007
Website:www.radheprinters.com

Kind attention vodafone!
We would like to bring to your notice that all of our connections are facing problems with network reception and even after several complains on our issues to vodafone care we’ve not yet got any solution to our complains.
We have several connections with vodafone and our office is situated in the basement, in paldi area, ahmedabad. Every time we’ve called customer care we’ve received a typical...
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S
Sumit096
from Gurgaon, Haryana
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no support for old customers

Address:Jaipur, Rajasthan, 302004

Hi,
I am sumit working with a well reputed private company a very big firm.
My contact no. - [protected]
I am using this no. From last 8-9 years that was delhi based, even from last 4-5 years i used in roaming also.
Noe 4 months back i shifted to rajasthan so i thought that its better to get port the same no. From delhi to rajasthan region.
Si iwent to the vodafone store and they have done the same but they...
+3 photos
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A
Ashish Sajgotra
from Delhi, Delhi
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de activation of mobile services to my number and inflated bills

I am a regular customer of vodafone for more than a year now. I use a postpaid connection for so long on the same number as mentioned in form above inspite of me shifting circles of operation twice because of my government job. Still, inspite of me being a loyal customer of vodafone who has paid the bills for last so many months without fail, today for some few hundred rupees of bill and that too the last date of which is still far away which...
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P
Prasanth King
from Chennai, Tamil Nadu
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postpaid to prepaid connection

Address:600097

As the request of postpaid to prepaid sim, provided rs.450/- money to vodafone mini store for changing prepaid sim and also first recharge one month before. Still they haven’t processed the request. Due to their negligence, i paid my next bill cycle.
Address: vodafone mini store located at no:3/269, sadagopan street, omr, karapakkam, chennai - 600097.
Service registration no.[protected]...
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M
Mala Tiwari
from Mumbai, Maharashtra
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excess bill claim

Address:Mumbai City, Maharashtra, 400037
Website:www.vodafone.in

Dear sir,
I rajesh tiwari my cell no is [protected]. I visited the vodafone gallery at sion on dated 20/10/2017 for excess charge of my bill for the month of september. They had said that my plan red 499 has been wrongly changed with plan of 199 and due to this my bill is excess and they accepted their fault and said you paid an amount of rs 590 against your bill as per previous plan and balance amount will be reversed. On dated 29/10/2017...
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H
hvgpal
from Mumbai, Maharashtra
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services deactivated

Address:411057

This complaint is on behalf of my wife who is using vodafone mobile no [protected]. She had made the last due bill of rs 411 on 16.10.17 through icici bank net banking vide reference id [protected]. This detail was provided to vodafone customer care.in spite of providing details through mail and over telephone repeatedly, vodafone has disconnected the services and not even giving proper answer.

We are at loss inspite of making...
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L
lalita_s
from Mumbai, Maharashtra
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pestering endlessly for pending payment overdue for just a few days.

I received 4 to 5 calls in one day asking for a payment for post paid connection. Which was just a little past the due date. The amount was paltry compared to the thugs who loot the company for huge sums. I made the payment in the morning immediately and still got 2 calls for reminding of due payment. I am cancelling this subscription.
This is disgusting and frustating....
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V
Vikram tamak
from Sangamner, Maharashtra
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does not attending the plan change request

As on 21 st oct 2017, i reuested the customer care to change the plan from 699 red to 124 simple calling plan. After 10 days when i trying to pay bill i saw the my reuest has not attended and now they are reuested to change the plan now. And make their bill on prorata basis. Why should i pay the bill at vodafone fault.
They did not inform me as we change the plan or not.

My moile no. [protected]...
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D
Dr.Hardik Kapopara
from Mumbai, Maharashtra
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postpaid to prepaid change in my two numbers

Address:395010

I have given application to convert my two vodafone postpaid connection to prepaid connection along with necessary kyc and photos at vodafone ministore jetpur (Rajkot) on[protected]. And i have paid the due amount on[protected] as per their instruction.
Rather than converting my numbers into prepaid connection, they have changed the plan in postpaid only in both the numbers. I have complaints at nodal desk 3 to 4 times (Date[protected]...
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N
from Raha, Assam
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wrong uploading of balance

Sir, i am using vodafone sim. My mobile no is [protected]. On 31/10/2017, i made a special recharge of rs 09 as a rate cutter. There after i did a call to a number. But ful call rate has been deducted from my account instead of 30 paise per minute. Hence made my balances into negative. This is very wrong. It should be amended. With thanks, narendra jha...
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H
Hiradas@
from Chennai, Tamil Nadu
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required uan

Address:Darjeeling, West Bengal

Dear sir,
I have required uan number.. Because of widraw pf amount..
My details..
Employee id-a334952
Name - hira das
Doj-19/06/2015
Deputed at - vodafone mobile services limited
Pf no.-kn/46370/190971
Please resolved it as soon as possible it's very urgent. I am request before 1 year ago but it still not solved please solved it this time. It's very very urgent......
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D
Deepak Nandedkar
from Mumbai, Maharashtra
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lost mobile

Address:Aurangabad, Maharashtra, 431010

Dear Mam/Sir,
I lost my mobile yesterday (31/10/2017 at 12.00 pm). can you please block my Vodafone sim card of Mobile No. : [protected]? I do not have any documents about my phone as well as SIM and I apologize for that. So to avoid further misuse of SIM, I want you to consider my request and act on that as early as possible.

Thank You!...
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S
Shebin Joseph
from Bengaluru, Karnataka
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sim not working

I have purchased a sim with 3 months recharge and worked for 1 week and after that not working. I have contacted customer care, vodafone store.. No proper response. They told they will remanufacture the sim with recharge and visited 3 times.. Now they are saying it's not possible. Same happened to my friend also. Very worst experience with vodafone...
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A
anoop kumarverma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

text message related

I have activated message pack. But i am not able to send message to any one. While before some time it was okay. But from yesterday 31 oct 2017 i am not able send any text message. As i try to send message it fails. I have sufficient balance in my phone. I called to customer care but they told me to recharge first but i have enough amount. Please look into this issue....
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P
Prathvin Shetty
from Ahmedabad, Gujarat
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fraudulent customer service and billing

Address:360007

I had visited the a vodafone store to convert from postpaid to prepaid. Fist the customer care person was very rude and had zero knowledge. After submitting all my docs and request i was told to pay 350 rupees as final charge, now after a few days after my enquir they are demanding further 150 rupees as bill payment, when asked about the same they are replying either pay or continue as postpaid customer. This is like gundagiri and not service....
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Address:Bangalore, Karnataka, 560037

The Worst Service providers I've come across. My vodafone plan got expired and I've put in several renewal requests, vodafone asked me to maintain minimum balance of Rs. 342 to activate special offer, I've maintained the same but plan has not been updated. Vodafone gives false assurances that back end team will activate my plan but it's been three days and no action has been taken. I have made close to 15 calls over 3...
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T
Taruni Suresh
from Bengaluru, Karnataka
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new connection

I regret taking Vodafone connection. will soon migrate to Airtel. Terrible Customer care. Absolutely atrocious response. Wrong uninformed rude people. Disappear after placing our calls on hold. Waiting to migrate. I'll cancel 120 corporate connections....
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Bhoopal Raj
from Bengaluru, Karnataka
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customer executives behave rudely and do not provide correct information

Address:Bangalore Urban, Karnataka, 560084
Website:www.consumercomplaints.in/new_complaint

Customer care executive (Satish) at the vodefone store kalyannagar behaved very rudely.

Background : my son went to vodafone store in kalyannagar to get postpaid number converted to prepaid. This guy satish was sitting in the bill counter and has given false update without checking if the number can be converted or not and has told to bring the person on whose the number is registered.
I went along with my son and when...
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