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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 420

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S
Soumendradas
from Pune, Maharashtra
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excess bill charged

Address:411020
Website:Vodafone India

Please note my september bill for amount 1756.28 was due on 13/12/2017, bill was paid on 13/10/[protected].00 rs). It is to my surprise you have charged me late fee of rs 50 for bill of last month. I am very surprised for your unethical practice. If you do not correct the bill amount immediately, i will switch to other operator. Pl. Note it was my mistake i did not switched to jio in past....
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N
Nabendu Pramanik
from Kolkata, West Bengal
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frc could not be done

Address:712223

Dear sir i activated the sim 28 days ago but when i go for frc after 3 days of activation it seems to be failed. Whenever i try to connect to customer care executive they say that the number is activated before more than 28 days ago. But it had not done even before 4 days later of activation. What to do sir??...
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T
Tanya Vohra
from Delhi, Delhi
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vodafone customer care services

Address:New Delhi, Delhi, 110058

This is not the first time i am having trouble with vodafone, but it was important to highlight the story this time since it got extremely frustrating.
I am a prepaid user and i got a reacharge pack of 399, where i usually use the pack of 352. The problem started where the message explaining about the 399 pack only highlighted good details and did not mark anything about a condition stating only valid for customers willing to convert...
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V
Varun Bhusal
from Amritsar, Punjab
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my number 9041161289

Address:147001
Website:My SIM has not gone a month and Verification is too useless.What was written on the Vodafone Store w

I made a SIM port of Docomo 1 month ago Vodafone got a month on my SIM is not gone. I have gone to the Vodafone office three times once Verification once came to my house for Verification, then I was not at home.After that I went to the Vodafone store to complain. He said we had put the request that I was on 1 October 3, once the check was done and once I was on the 23rd of October.My verification took place on 25th October and they did the...
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D
diff_2013
from Pune, Maharashtra
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aadhar linkage when user can not visit vodafone center

Website:www.vodafone.in

My father has a Vodafone prepaid number from Mumbai Circle. He has shifted to Pune and does not have any plans to go back to Mumbai. Moreover he now does not go out of the house due to old age. As a result he cannot visit any Vodafone Center to do Aadhar verification despite he has Aadhar number.

Please propose a workable solution to this situation how he can go about doing the aadhar verification in Pune and retain the number....
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C
Chandra Shekhar Upadhyay
from Meerut, Uttar Pradesh
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deactivation of the postpaid number

Address:New Delhi, Delhi, 110048

Hi i am chandra shekhar.

I have left delhi & relocated to a location where only bsnl works. So i want to discontinue with my number which is [protected].

I have paid all the pending bills against this number today and do not wish to use this number anymore so kindly deactivate this number. Please note that i will not be liable to pay any bill raised against this number in future.

Thank you very...
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R
Rohit Singh Gaharwal
from Jalandhar, Punjab
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disconnect number

Address:Nainital, Uttarakhand, 263139

Dear Sir,

Company has Transfer to me from Panchkula to Delhi.So I want to desconnect my hutch no [protected] as soon as possible.Because i cannot bear the roaming charge.

Thanks & Regards
Rohit...
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S
Sagar Dhoot
from Pune, Maharashtra
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vodafone charging access fees

Address:400091

I had done the recharge of Rs.125 via paytm on [protected] and got this message
"Rchrg of MRP Rs125.0 on[protected] successful.Tlktime rcvd Rs0, GST Rs19.07, AccessFee Rs105.93, New Bal Rs0
TransID ONR[protected]
Access fee of Rs. 105.93??
Kindly look into this matter as soon as possible!...
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H
Hasam Abrani
from Ahmedabad, Gujarat
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reactivate my important mobile number 9987966892

Address:Rajkot, Gujarat
Website:8758400704

Last 3month I request Vodafone car and store to activate my permanent number
But not answering, That nambar very important for me and my whatsapp so please Help me and give me my nambar
[protected]...
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R
raj sundar
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sending messages failed

Address:600082

Hi,
My mobile number is +91 [protected], from this number i cannot send messages to any number, from oct 18th the problem occurs, when i changed my setting also i face the same problem, then i called customer care and they have guided me to contact this website, kindly unblock my mobile number to send messages. I am normal user, i rarely send messages in case of emergency purpose....
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Address:Pune, Maharashtra, 411013

I have vodafone sim from which i want to port out to jio. I tried it but it is failed and i asked about reasons so every csr gives me different reasons-
You have outstanding amount
You have coroprate sim
We already processed request but failed from jio side

I tried changing my sim’s ownership but vodafone store said - you cannot change it
Tried migrate to prepaid but vodafone store said that they...
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P
prakash dhara
from Mumbai, Maharashtra
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bill not receiving and sending sms that following person received the bill

Address:Mumbai City, Maharashtra, 400006

Dear Sirs,

RE: Cell no.[protected] & [protected]

You are sending sms that mahesh person had received the bills on 10/10/17 but the person is no more with us from last 6 months. Don't lie. Due date is 22/10/17 & bill recd.today 25/10/17.Provide us proof that mahesh had received the bills.Kindly send bills in future prior 10 days of due date....
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R
rohitpatil1982
from Mumbai, Maharashtra
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voice calling call drop at office premise

Address:Mumbai City, Maharashtra, 400054
Website:Voice Call Drop on E or 2G

We have a long pending complaint regarding the voice calling for vodafone corporate nos. We have the majority of vodafone corporate our oriental group of companies and in spite of repetitive complaints to your corporate relationship manager mr. Akbar sheik (Mob:- [protected]) email: akbar. [protected]@vodafone.com problems do not seem to be sorted. He had asked one technician, mr. Aniket mishra, to visit our premises and check the issue. There...
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Address:Mumbai City, Maharashtra
Website:www.vodafone.in

I had 2 postpaid sim cards from vodafone one and half year ago.
But i didn't use any of them as they were missing.
I was getting calls for payment from vodafone on my alternate no every day.
I paid for 60% of payment as vodafone customer care promised me both sim cards will get deactivated.
They broke their promise and i sent complaint email to vodafone.
They deactivated the sim cards now, but i'm still...
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S
satis27
from Mumbai, Maharashtra
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misuse of licence - no 4g service

Address:Mumbai City, Maharashtra, 400059

Vodafone india is misusing its trai issued licence to operate mobile telephony in india,

It does not provide 4g voice service [all voice servivce is only 3g)
It negligently replaced sim cards with defective sim card resulting in service outage
It consistently refuses to address service issues and yet expeccts payment
It consistently claims there are bad signal patches in mumbaii city whereas they simply...
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R
Rohit Dharma
from Pune, Maharashtra
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informed plan not activated after recharge

Address:411028
Website:Vodafone

I was told by vodafone customer care to recharge my vodafone number [protected] for rs 398/- to get the plan o[censored]nlimited calling for 84 days. After confirmation from customer care, i did the recharge but i got the talktime of rs 340 something instead of the said plan. After contacting customer care, they are saying the offer was not available on your number. Even after following up on this issue, they are not accepting that it was their customer...
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R
r0507
from Coimbatore, Tamil Nadu
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leaking customers personal information

My email was wrongly associated with a vodafone customer. So i receive regular communication that vodafone send to its customer including monthly bills. This reveals entire customer activity to me. I notified about this to vodafone through call, email, etc., (Not once but 8 times). Still i continuously receive mails from them and no action taken against the complaint.

I guess vodafone is more interested to retain its customers...
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J
jacobjsamuel
from Mumbai, Maharashtra
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vodafone recycled sim card

Address:Mumbai City, Maharashtra, 400050
Website:www.vodafone.in

I had bought a new samsung tab a and a vodafone 4g sim from croma which was inserted to the tab by croma itself on 11.10.2017

Since then, i have been receving calls on this new phone as well as my regular phone, also vodafone, and all my requests to have the sim replaced by vodafone has been in vain and an exercise in frustration.

My own investigation reveals that vodafone has played a fraud by issuing an old...
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A
ArunimaPande
from Delhi, Delhi
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harassment through multiple incorrect calls

Address:New Delhi, Delhi

I ported my postpaid connection from airtel to vodafone a few months back and gave my 2nd airtel prepaid no. As the alternate mobile no. For vodafone's records.
I have been using the airtel prepaid no. For the last 4-5 years and did not face any issue until before porting to vodafone.
Due to some mismatch in vodafone's records, their 'customer service' (Which is more of customer harassment) keeps calling me on the alternate...
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P
pappi****
from Chandigarh, Chandigarh
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disconnect

Address:Ludhiana, Punjab, 141001

Please disconnect my no.[protected] as it is not being used for months together. Service also poor. On misplace of sim, new sim was got reissued, which is not working for last so many months despite complaint. On being contacted again again at vodafone centre at mall road, ludhiana problem could not be sold.
I[censored] want to connect me then call [protected] n [protected]...
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