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1win Complaints & Reviews

3.5
Updated: Apr 12, 2026
Complaints 301
Resolved
208
Unresolved
93
Good! 1win values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that 1win step up their efforts to fully resolve all complaints 👍
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1win reviews & complaints page 3

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D
Daegf F
Sep 5, 2024
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The bookmaker offers many matches and games.

I usually don’t withdraw all the money I win, I leave half for future bets. Good odds, a lot of events, clear design. It’s advisable to update bonuses more often, thanks for the free tournaments....
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pertp tum
Sep 2, 2024
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There are many betting options and matches too. In terms of odds - at matches of the day, they offer higher prices and then everything would become inimitable. In short, the bookmaker leaves a good impression
Sep 2, 2024
Complaint marked as Resolved 
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    Ð
    Тordi fadru
    Aug 30, 2024
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    The office is a solid B! The advantages of this bookmaker are undoubtedly a convenient line and a convenient mobile application. There have been no problems with depositing or withdrawing funds yet. The disadvantages of this bookmaker are that the odds are always lower compared to other bookmakers, and the line has a convenient mobile application. There have been no problems with depositing or withdrawing funds yet. One of the disadvantages of this bookmaker is that the odds are always lower compared to other bookmakers, and the list of bets on some matches is very meager.
    Aug 30, 2024
    Complaint marked as Resolved 
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    1win customer support has been notified about the posted complaint.
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      H
      Hapsu Papso
      Aug 30, 2024
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      Resolved

      The interface does not hurt the eyes, everything is very convenient and practical. I used to play on other sites, but now I prefer this particular company.
      Aug 30, 2024
      Complaint marked as Resolved 
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      1win customer support has been notified about the posted complaint.
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        Ð
        Ð’istu Ð’udri
        Aug 27, 2024
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        An excellent line and generally an excellent bookmaker's office, live broadcasts of matches, very convenient to follow. line and generally an excellent bookmaker's office, live broadcasts of matches, very convenient to follow. The withdrawal is fast. An office without any cons.
        Aug 27, 2024
        Complaint marked as Resolved 
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        1win customer support has been notified about the posted complaint.
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          K
          Kosp uyifyi
          Aug 23, 2024
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          I’ve been playing in this office for quite a long time, I’m pleased with the excellent table tennis (especially the spread of minus and plus handicaps), the ability to increase the bet limit, the convenient table of tennis (especially the spread of minus and plus handicaps), the ability to increase the bet limit, user-friendly interface
          Aug 23, 2024
          Complaint marked as Resolved 
          ok
          1win customer support has been notified about the posted complaint.
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            D
            Daniil Varb
            Aug 21, 2024
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            Fast withdrawal, quick acceptance of bets, convenient use, few glitches "Cons": Often the odds are lower than those of other bookmakers
            Aug 21, 2024
            Complaint marked as Resolved 
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            1win customer support has been notified about the posted complaint.
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              A
              Armin Val
              Aug 20, 2024
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              I have no complaints, I can show instant conclusions for both 14, 000 and 1, 200 many. Zero complaints. The office is always in touch. 0 complaints
              Aug 20, 2024
              Complaint marked as Resolved 
              done
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                L
                Laknor
                Aug 15, 2024
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                They withdraw funds from the balance quite quickly, and the slots often delight with returns. I've been playing since 2022 and am still happy. My I'd 15842411;
                Aug 15, 2024
                Complaint marked as Resolved 
                well
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                  T
                  Tarkapi
                  Aug 13, 2024
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                  I love betting on this eSports bookmaker! Withdrawing money is fast, there are promotions and offers. Withdrawing money is fast, there are promotions and offers. A site without unnecessary advertising. Constant development of the bookmaker.
                  Aug 13, 2024
                  Complaint marked as Resolved 
                  ok
                  1win customer support has been notified about the posted complaint.
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                    V
                    Violla Ztrac
                    Aug 9, 2024
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                    Address: belgia

                    I placed bets on this bookmaker’s website a couple of times, and overall everything was fine. There were a few difficulties with the site, figuring out the internal “stuffing”. It wasn’t difficult to get money, but I still haven’t withdrawn it. As soon as I get it out, I’ll update the comment or leave a new one.
                    1win customer support has been notified about the posted complaint.
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                      F
                      fekne hasta
                      Aug 8, 2024
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                      A decent bookmaker definitely works without interruptions, unlike, for example, Xbet. There is not always enough odds, of course, but now there are odds, of course, but now they have added a lot of bets on players’ statistics, the set of bets is simply excellent. I definitely recommend it
                      Aug 8, 2024
                      Complaint marked as Resolved 
                      ok
                      1win customer support has been notified about the posted complaint.
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                        G
                        gimladirtu
                        Aug 6, 2024
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                        Resolved

                        Pros friendly interface, fast and guaranteed payouts, generous bonuses Cons odds are slightly lower than others, not the richest selection of events both in the pre-match and the interface, fast and guaranteed payouts, generous bonuses.
                        Aug 6, 2024
                        Complaint marked as Resolved 
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                          N
                          Nagne Bupsa
                          Aug 1, 2024
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                          Resolved

                          I recently tried the new slot 'Golden Era' and won on the very first spins. The platform is easy to use, and the slots have cool graphics and interesting bonus games."
                          Aug 1, 2024
                          Complaint marked as Resolved 
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                          1win customer support has been notified about the posted complaint.
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                            Y
                            yurka helto
                            Jul 31, 2024
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                            Payments are delayed, the only thing I didn’t really like, otherwise it’s a pretty decent domestic legal company. The interface is convenient, the odds are normal, The interface is convenient, the odds are normal, deposits and withdrawals of funds are at the proper level.
                            Jul 31, 2024
                            Complaint marked as Resolved 
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                            1win customer support has been notified about the posted complaint.
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                              F
                              Frik Loves
                              Jul 29, 2024
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                              Excellent office, the line is a bit weak, the line is nice, the line is a bit weak, nice entry bonuses and free bets, haven’t tried to withdraw yet.
                              Jul 29, 2024
                              Complaint marked as Resolved 
                              ok
                              1win customer support has been notified about the posted complaint.
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                                J
                                jufyuhardi
                                Jul 24, 2024
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                                So far, everything is positive, there are no particular complaints. I am pleased with the loyalty program and the design of the website - it’s beautiful, convenient and clear, the loyalty program and the design of the site are beautiful, convenient and clear, there were no problems with withdrawing and depositing funds.
                                1win customer support has been notified about the posted complaint.
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                                  O
                                  Omar Cusur
                                  Jul 17, 2024
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                                  Resolved

                                  I bet on all sports with Vinov and feel great. Yes, betting is fun, everyone can spin as best they can, this same bookmaker suits me
                                  Jul 17, 2024
                                  Complaint marked as Resolved 
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                                  1win customer support has been notified about the posted complaint.
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                                    S
                                    sukkonispo
                                    Jul 16, 2024
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                                    Resolved

                                    I visit the site online and enjoy playing in my free time. The site is simple and convenient and everything is simple. The bets were funny. But the only thing is that withdrawing funds takes time. However, requests are being fulfilled.
                                    Jul 16, 2024
                                    Complaint marked as Resolved 
                                    good
                                    1win customer support has been notified about the posted complaint.
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                                      A
                                      ashfa lq
                                      Jul 16, 2024
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                                      Deposit not received yet

                                      I deposited Rs 1000 at 7:15 on 15 July 2024 but still not get it after 24 hours.It is still pending and not approving. I want deposit in account....
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