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1win Complaints & Reviews

3.4
Updated: Jun 24, 2026
Complaints 312
Resolved
211
Unresolved
101
Good! 1win values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that 1win step up their efforts to fully resolve all complaints 👍
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1win reviews & complaints page 2

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L
Lenny F
Mar 10, 2025
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I recommend it!

I recommend it! The site is clear, the office is at the top level, for all the time that I have been playing, everything has been honestly withdrawn, I often win. You definitely won't get bored on 1w, and raise some money!!...
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Brian S
Jan 28, 2025
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There are many events

I went to one win on the advice of a friend, so far everything is ok. I withdrew 5K once, it came in about 40 minutes. There are many events, I even found very rare sports. There are also promotions in Telegram, the main thing is to follow them...
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Annet T
Jan 21, 2025
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The line also pleases

It's nice to have a user-friendly interface on 1 win, and the coefficients are better than others. The line also pleases with the possibility of choice. I recommend everything well...
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Nalajati Ganapati
Apr 9, 2024
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Account blocked.I want my money back

My 1win account got blocked.i have 10100 inr in it.i want my money back....
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Aakarsh AS Saraf
Aug 23, 2023
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My Account Is Blocked Without Any Reason

Website: 1wins.in

Hello,

My account at 1win ID 29024185 has been blocked for a few months already supposedly for multiple software account fraud issues but obviously there is nothing like that I was just a good player who won more bets than he has lost then I was blocked, I try to communicate with them but they do not answer emails.I have all evidence from 1 win.

Obviously I have a balance that I cannot recover for the moment.br...
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Prashant Singh Solanki
Jul 26, 2023
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Withdrawal problem

Address: Online games
Website: 1win app

My Gaming ID: 40934898 Withdraw Money not Recived of Rs 7021 Company 1win Betting Company. no one telling when it's resolved Only telling wait wait and ### wait due to technical issues on payment provider withdrawal money is in process. Please either give their senior manager mobile number or take a solid action against him and atleast return my deposit money amount....
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I
iagonoliveira
Mar 21, 2023
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Help

Website: 1WIN.PRO

ID: 11188365

I hereby request clarification regarding the blocking of my account due to an alleged violation of clause 9.7 of the websites Terms and Conditions o[censored]se. I believe that such a block was carried out without just cause, as I did not commit any fraudulent actions against the betting company.

Therefore, I request that the company provides clear and convincing evidence that I have committed any of the...
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A
Abubakkar siddiq3333
from Salem, Tamil Nadu
Oct 9, 2022
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Withdrawal cheating

Address: Salem
Website: 1win

I withdrawal my amount 5000 on 5/10/22 but not coming still they only say come come but not coming pls take action and get my money back...
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Afzalkh
Jul 15, 2022
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Withdrawal money not received

Website: 1wxvr.top

My Gaming ID: 10914009 Withdraw Money not Recived of Rs 40, 000 Withdrawal Date is 11/07/2022 . Before Withdrawal I will Deposited ₹ 30, 000. Fraud Company 1win Betting Company. no one telling when it's resolved Only telling wait wait and ### wait due to technical issues on payment provider withdrawal money is in process. Please either give their senior manager mobile number or take a solid action against him and atleast...
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punit babbar
Jun 7, 2022
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Widrawal pending payment

Website: [email protected]

My game id 9851080 i have many complaints 1win but not listening I don't know why my widrawal is blocked my 1win amount is 250000. What I do plse my enquiry is not solve plse hep today is 15th day...
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Chandu@7698
from Hyderabad, Andhra Pradesh
Jun 6, 2022
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Complaint on withdrawal in 1win site

Website: 1win site

I made withdraw my money 2000 but it is not credited to my account, when I contact support they are facing some technical issues that's why delay in withdrawal, after one day again I contact support they are not giving reply.i hope you help to me...
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Suresh96296
from Dharmapuri, Tamil Nadu
Apr 23, 2025
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Address: Dharmapuri
Website: 1win

Hi.,
My name is Suresh Sivalingam and my 1WIN gaming id is 86095393. Withdrawal was pening in my 1win account . One is 50000 Rupees on April 17 at 11.14AM and another one is 30000 Rupees on April 17 At 11.15AM. Actual time frame of withdrawal in 1win is 48 hrs but almost 7 days was completed till now still i have not received my payment . Already i raised tickets in 1WIN customer service and the ticket numbers are PMNT-2706688 and PMNT-2706676 I did not play any bets in 1win .So, kindly request you to make arrangements to receive my amount as soon as possible.
1win customer support has been notified about the posted complaint.
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    R
    Rose De
    from Faizpur, Maharashtra
    Mar 7, 2025
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    Resolved

    1w want to wish you success and not slow down your development, slots are cool, but esports is gaining popularity. You have it, but I would like more additions and variety in other games.
    Mar 7, 2025
    Complaint marked as Resolved 
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    1win customer support has been notified about the posted complaint.
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      S
      Sara Stone
      Jan 23, 2025
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      Sometimes I like to bet on something exotic like cross-country and other rare disciplines. There is such a thing in 1 win. The output was done on Hump in 15 minutes. The chat managers helped to sort out the registration quickly and competently/
      1win customer support has been notified about the posted complaint.
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        A
        Anna De
        Jan 17, 2025
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        I recently started playing again, there were a couple of thousand left on the balance, the aviator flew away, it became too hard to raise the lucky ones. They told me a lot of interesting things, but they didn't find any games, 1 WinTV. I have refused subscriptions and am watching movies with you.
        Jan 17, 2025
        Complaint marked as Resolved 
        ok
        1win customer support has been notified about the posted complaint.
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          X
          xenaci
          Jan 15, 2025
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          Resolved

          I tried different types of bets on one wine, and on live I really like that there are no delays. I recently withdrew 2t, the bank was a little slow, but in the end everything came in an hour. In terms of odds, the odds here are also normal, such an average is often higher than that of competitors
          Jan 15, 2025
          Complaint marked as Resolved 
          well
          1win customer support has been notified about the posted complaint.
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            A
            Ashli call
            Jan 13, 2025
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            Hello everyone, I’m writing about the fact that there were problems with the withdrawal when I tried to withdraw for the first time, it was probably the longest and longest, the rest then everything was fine. I couldn't solve the problem without support
            1win customer support has been notified about the posted complaint.
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              B
              Billy H
              Dec 27, 2024
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              For live, 1Win really has a good functionality, bets are accepted without delays. I have checked the withdrawal more than once, everything was reliable, although I waited for two hours once, but they always come. The odds may not always be top, but they are often higher than others
              Dec 27, 2024
              Complaint marked as Resolved 
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              1win customer support has been notified about the posted complaint.
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                D
                Dior Dally
                Dec 22, 2024
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                Resolved

                I am glad that I have added such a top app as vanwin token, updates, sweepstakes are often released, and there is activity in general, which means that it is worth waiting for a large drop.
                Dec 22, 2024
                Complaint marked as Resolved 
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                1win customer support has been notified about the posted complaint.
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                  D
                  Dior Dally
                  Dec 13, 2024
                  Dec 13, 2024
                  This thread was updated on Dec 13, 2024
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                  Resolved

                  I can't register on the site for an hour, I fill out the entire form, but the next button is not active. I've already filled it out ten times and reloaded the page. Nothing helps. What's the lag? I wrote to the support Marina suggested that I incorrectly filled in one field with data, and therefore the system did not skip further. Thank you for helping me resolve the issue quickly
                  Dec 13, 2024
                  Complaint marked as Resolved 
                  ok
                  1win customer support has been notified about the posted complaint.
                  Dec 13, 2024
                  Updated by Dior Dally                   The payment has been frozen at the processing stage and I have been waiting for four hours. Reloading the page does not help. Why can't I withdraw my money? They wrote from the support and explained why there was a delay at this stage of withdrawal, it turns out that they needed to put another check mark. Thank you for promptly helping to resolve the issue. I got the money
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