Search results: 602 matching "Mediassist"

 
Verified
Verified Company
Apollo Pharmacy
Customer Care Service available
Apollo Pharmacy — Order number 3301373 (complaint)
M
manjunath Chikkanna
order placed using mediassist order number 3301373. And the order is due to pickup from apollo pharmacy hosur bagalur road. The prescriptions attached in the order had more medicines but we needed only few medicines from the prescription. But they have billed it for all the medicines...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — reimbursement issue-claim repudiated[protected] (complaint)
M
Monika Siddapuram
documents asked by mediassist team including the prescription which clearly mentions "admission of patient Into hospital. " but claim got repudiated by mediassist some nonsense reason saying only oral medication was enough. He was already on oral medication for a week and only on doctor's recommendation we admitted him to hospital...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — reimbursement claim number 21918786 (complaint)
A
ahmed murtuza zafar
Mediassist seems to be a fraudster and negligent for the customer complaints. I had my dad admitted to the hospital and when informed for cashless they asked a lot of documents and with great difficulty some amount was sanctioned. The doctor gave an early discharge and the mediassist people didn’t agree to settle it through cashless process and instead asked me to apply for reimbursement...
Verified
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National Insurance Company
Customer Care Service available
National Insurance Company — insurance claim refused... (complaint)
S
Showkat4780
policy requirements and mediassist have said they are unable to process the claim. Please help me as i have spend almost rs. 2 lakhs and 5 thousand to hospital and about 20, 000 for other test; altogether i spend around rs. 225, 000. I have been paying for my insurance for this day but have resulted in great inconvenience to me and my family...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — insurance claim refused... (complaint)
S
Showkat4780
policy requirements and mediassist have said they are unable to process the claim. Please help me as i have spend almost rs. 2 lakhs and 5 thousand to hospital and about 20, 000 for other test; altogether i spend around rs. 225, 000. I have been paying for my insurance for this day but have resulted in great inconvenience to me and my family...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — reimbursement of maternity claim (complaint)
S
Surajsraikar
from Bengaluru, Karnataka
Apr 7, 2023
This thread was updated on Apr 7, 2023
for tcs and they have mediassist as the partner for medical insurance. Mediassist has tagged up with the new india assurance co. Ltd. To provide the medical insurance. I had submitted the maternity claim in mediassist portal with reference number 97827048, i have submitted the hardcopy of documents but helpdesk has misplaced it...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — short claim sanctioned (complaint)
A
anoopkumargupta
Sir, Mediassist id : [protected] Policy no : [protected]p[protected] o[censored]nited india insurance Reimbursement claim ref no : 21061898 Kindly refer your letter dated 15/01/2020 regarding my above mentioned claim in which you have sanctioned rs 89973/- only against claimed amount of rs 207023/- towards medical expenses incurred by me for treatment of haemorrhoids at saifee hospital - mumbai...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — incomplete claim process (complaint)
S
SahilGrover1992
[protected]@mediassist. in and asked me to drop an email to him next day and she will get it processed as this has been incorrectly processed by them Now when its been almost 10 days and 3 reminders on emails they are still unanswered. I don't understand why a customer should suffer for your mistakes and visit again and again...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — health insurance claim not being processed from 6 months despite multiple follow ups (complaint)
S
SwayamParul
I have been following up with mediassist from 6 months regarding the claim reimbursement of health insurance of my parents and the response is becoming worse day by day. They don't even care and every time they say that it will take 7 to 10 working days and its been 6 months. They are not even trying to resolve the issue despite multiple attempts by me...
Verified
Verified Company
Capgemini
Customer Care Service available
Capgemini — partial claim documents submitted but still raising query about non submission (complaint)
P
prathyusha kv
which we have posted to mediassist. But still mediassist is raising a query for original bill reciept. Bajaj allianz person has assured that all original documents related to partial claim have been sent. I have sent all the related documents including inpatient credit bill etc...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — indisciplined work culture of employee (complaint)
baby to employess of mediassist. in nov end i came to know that person is removed by mediassist as he was not answering any mode of communication. So i have taken this matter with tripti salian and assured me that she will take care and not to worry. in jan she is replying your claim will b process but baby file we are not getting, i asked how it is possible! She said she will find out and let me know the status of it...
Verified
Verified Company
Medi Assist
Customer Care Service available
Medi Assist — reimbursement issue (complaint)
V
Vishal Nalwaya
listed hospital of mediassist insurance provider. She was admitted for 4 days and i have provided all the required document. However they are still again and again asking from some more documents which not sure why required. She is already passed away and we are already too much disturbed...
S
swetha521
have contacted with mediassist so many members from then to till today From the time of submission i didn't understand my fault. Now i have to know what is my fault. Sir i am waiting for your reply. Thanks...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — pre hospitalization claim settlement. (complaint)
P
Pk.prem
have contacted with mediassist so many members from oct 2019 to till today but no one is looking for my claim related query. From the time of oct 2019 iam following up daily but no response from their end i didn't understand my fault...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — incompetent customer support (complaint)
N
naidusri99
I submitted claim on 11/12/2019 and mediassist asked me that i have to submit 4 missing documents on 12/12/2019 on the same day i got another email asking only one document is enough to submit. Next day 13/12/2019 i got an email asking signatures in scanned document. On 14/12/2019 they asked me one document...
B
Bhargavi Revu
from Puducherry, Puducherry
my claim status in mediassist portal Please take necessary action...
Verified
Verified Company
United India Insurance Company [UIIC]
Customer Care Service available
United India Insurance Company [UIIC] — parental insurance, claim not settled (complaint)
D
DivineS
from Delhi, Delhi
followup with marsh, mediassist team they asked for bank details and team was saying they are waiting for approval. And team was saying they are waiting for approval but still after six months they have not settled claim to correct bank account. I waited for almost 1 and half year still And now no one is replying to mail also...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — fraud company not responding to customer and also not refund my money rs 27000 (complaint)
A
Abhi4702
from Pune, Maharashtra
no[protected] Mediassist fraud and false comment expert company always expert in making less claim settlement. Their rules and regulations change according to the patient situation. Fraud fraud fraud fake assumption expert. I already post complaint against you several times if settlement not done by you i will be plan for legal...
Verified
Verified Company
New India Assurance
Customer Care Service available
New India Assurance — fraud in cashless settlement and make lot of fake assumption in making claim approval (complaint)
A
Abhi4702
from Pune, Maharashtra
And it's third party is mediassist. During that period i face very bad experience. Totally fake assumption of cashless settlement provided by company to me. Due to this i had to pay around huze amount rs 27000 out of 48500, which was not good. My premium was 4781 and my policy limitations was rs 100000 but they provide approximation deduction 50, % And gives only approval of around 35% (16000)...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — no response for refund after passing one year claim (complaint)
L
lokendra_pachouri
from Mumbai, Maharashtra
document request from mediassist for processing. The document related to indoor document . Which I collected and same has mailed to medi assist. In Same time received mail of file closed and delay due to regenerate the request (Ticket No:[protected]). After that found confirmation of document received ...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — ref[protected]pre hospitalization) claim settlement. (complaint)
R
from Tondi, Tamil Nadu
have contacted with mediassist so many members from august 2019 to till today but everyone is transferred my claim related query to another or said me wait. Since long i have contacted with mss. Debjani but she referred me to mr. Anik for statement matter. From the time of august, 2019 i didn't understand my fault...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — service (complaint)
C
cb1487
from Mumbai, Maharashtra
even get a penny form mediassist i have submitted all original documents including reports at bangalore, even though they are asking for original lab reports and whenever i call them they ask me to send a mail and generate new ticket no. Rather than solving the real issue...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — regarding claim[protected] (complaint)
P
Pradeepranjan18
from Mumbai, Maharashtra
The support provided by mediassist is more than worst and customers executive is not professional at all. They made mistake again and again. Really l doubt how they survive in corporate sector. To settle a claim they took the almost 10 hrs and made 5 times mistake. How can they provide support by doing the silly mistake, they even don't know delhi is metro city...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — about medi assist (complaint)
S
Sonal Singhai Jain
from Gwalior, Madhya Pradesh
[protected]@mediassist. com Insurer - united india insurance I underwent laproscopy and hysteroscopy for abdominal pain. I took a confirmation mail regarding the same but when i submitted the reimbursement documents then their back end team wrote endoscopy and rejected my claim stating that i went for endoscopy which is not covered...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — domiciliary claim denied (complaint)
D
Dhanshi
from Thiruttani, Tamil Nadu
But mediassist simply denied stating that this checkup is done for pregnancy. Without reading our documents they r blindly rejecting the claim not knowing the cause of patient's health issues. I have sent more than 10 emails clearly explaining the problem and health issues but also no use. Really very worst service...