[Resolved] ACT Fibernet — rowdyism | |||||
I stay in an apartment in begumpet. Act has installed the box in our apartment without the permission of the association and running the business since 3 years. Many times we have warned them and last year we have removed the power because they were using common power and told them not to enter our apartment until and unless a document is made. But act taking the help of rowdies had installed the box and this time they had taken power from my flat and are supplying it to 20 residents. When questioned they are threatening. I asked them how come you have entered my flat and used my power to other residents when am not your client. They threatened and also told me to complain in police station. They told me that they have connections with all police officers and they also have legal officer who will look after everything. Now i ask in this open forum dear act, who has given permission to enter our apartment, who has given permission to enter my flat and supply power to others. Where is the safety for the ladies? You have tresspassed my flat and now you r threatening me. When i complained in the customer care, they have transferred my call to escalation team. And the person from escalation team justifies himself by saying that his legal officer will take care and also told me to do whatever i want. Now act i need protection from the police officer. Do not know when again act will use rowdism by entering my flat for power. Need justice... Till then will approach media, press, police and court. Was this information helpful? | |||||
Aug 23, 2017 Complaint marked as Resolved No steps have been taken by the company customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 ACT Fibernet Customer Care's response Dear Customer, Sorry for the inconvenience caused. Please share your contact number and city name for us to investigate the issue and get back to you with an update. Regards, ACT Fibernet | |||||
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