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Aircel — aircel not providing upc code for porting

I have sent multiple sms for porting to 1900 but haven't got any upc code yet. As everyone knows that aircel is set to exit india and network has worsened over the time. Please send me upc code. I have even tried the ivr to generate the upc code by providing mobile number and last 5 digits of sim but its saying "the sim number is not matching their records". The sim number is written on the sim itself and still its not accepting it.
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Aircel customer support has been notified about the posted complaint.
Mar 05, 2018
Updated by PriyaNath2710 My Aircel Number is [protected]
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3 Comments

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Comments

Priya, I am going through the same problem. Please tell me if they have resolved it after this complaint.
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PriyaNath2710's [Complaint's author] reply, Mar 6, 2018
Nothing yet Mitali
No resolution yet
Reply
Same here. Anyways thanks for the reply.
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PriyaNath2710's [Complaint's author] reply, Mar 7, 2018
I raised a comlain with the consumer complain government portal "http://consumerhelpline.gov.in/". You can do the same.
Mitalich's reply, Mar 7, 2018
Thanks for the information. I'll do the same. Do let me know if you get any reply from this.
krishanjangir's reply, Mar 8, 2018
I raised the same problem 1 month ago on http://consumerhelpline.gov.in/" but no one is resolving it.
If you found any solution please post that here.
PriyaNath2710's [Complaint's author] reply, Mar 9, 2018
Mitali & Krishna,

I think you can call your aircel customer care number from any other mobile and follow the IVR way to generate the UPC Code. Parameters that you need to enter are mobile number and last 5 digits of sim card number.(If simcard number is not there on sim then you can install Simcard info from android play store and see the IMSI number). That way you can get the UPC code generated.
Mitalich's reply, Mar 9, 2018
I have tried it already, they just keep on saying that the information does not match their records. And now the lines are busy, so even the customer care couldn't be contacted.
PriyaNath2710's [Complaint's author] reply, Mar 12, 2018
Same for me Mitali
Raghavulu Vurrinka's reply, Mar 13, 2018
Hi Same issues here.. Is it resolved ?

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