Aircel Complaints & Reviews

Address: Jaipur, Rajasthan, 302022

Hi Sir,

I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 15 feb, 2018 but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

Thanks,
Yashwant jain

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Hi team,
I want to port out from aircel.
Whenever i send port out message it keeps showing "not sent. Try again". I have tried countless times!
If you do not resolve this immediately i will go to trai and complaint about the inconvenience you guys are causing me!!

Sms format - port [protected] to 1900
Kindly resolve this issue asap and send me the upc code.

My aircel no is [protected] (The number i wish to port)

My alternate no is [protected]/[protected]
Md nezamuddin
Bihar - patna

Feb 27, 2018

Complaint marked as Resolved

Resolved

Aircel customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by Mohammad Nezamuddin Hi Team,
I want to port out from aircel.
I Already sent Porting message to 1900 so many time but not received UPC code till now!
if you do not resolve this immediately I will go to TRAI and complaint about the inconvenience you guys are causing me!!

Sms format- PORT [protected] to 1900
Kindly resolve this issue ASAP and send me the UPC Code.

My aircel no is [protected] (The number I wish to port)

My alternate no is [protected]/[protected]
Md Nezamuddin
Bihar - Patna

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Address: Chennai, Tamil Nadu, 600091

Website: Aircel

I tried to port out my chennai aircel number by sending port (Mobile no) request to 1900. Money also got deducted for sending the msg. But i didnt received the mnp code from last night. I had already sent out a mail to [protected]@aircel.co.in with my mobile no details around 23 feb 2018, 01:25
Pls solve this issue sooner as possible as this is my primary number for everything.
Kindly do the needful.

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Address: 600113

Hi there,

I am sridhar panda and my aircel mobile number is [protected].

I am trying to port my mobile from aircel to some other network.

I have send the mnp request to aircel several times, but have not received any message till now.

Please provide me the upc code for mnp as i need to do it on urgent basis and accordingly i will change the number. To other network.

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Address: 600004

I send information to get my port number. But i did not receive any message.

My aircel number is [protected].

I did not receive tower in my area.

I sent message more than 3 times from my mobile number and so far i didnt not receive any message regarding my port number.

Kindly send my port number as soon as possible to the below mention e mail id.

C. [protected]@gmail.com

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Address: Nashik, Maharashtra, 422009

The aircel services are stopped in nashik region. The upc code given earlier was rejected due to service provider problem. As i need to start the same no. I. E. [protected] please send me new upc on mobile no. [protected]. Kindly do the needful as i was the customer of aircel from last 10 years. And it is chance to prove that aircel is good service provider.

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Address: Mumbai City, Maharashtra, 400027

Aircel — aircel sim not showing network

I have an aircel sim card. I am currently living in mumbai maharashtra and aircel was shutting down its services in maharashtra.

I wanted to port out from aircel but the port message wasn't sending for a few days and the customer care number also wasn't operational.

Now the sim is not showing any network.
I don't want to lose this number so please help me.

Also please share the details of aircel galleries still functioning properly.

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Address: Kolkata, West Bengal, 700067

I have applied to port out from aircel network by sending an sms "port [protected]" to 1900 as on 23-feb-2018 approx 7.19am but i am not getting any response (Not getting the porting code for my number).

Since 3 days there is no network i don't want to continue with aircel any more.
Kindly send the unique porting code against my request as soon as possible.

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Website: www.aircel.com

Hi team,
I have tried many times with the format of port [protected]
Or port [protected] or port [protected] like wise many times.

But the reply message simply like dear customer please send the below format port

Really worst.

For the past 5 days am not able to login with any accounts like mails banking without otp. Unfortunately otp will send only aircel which already down for the past week. Mobile portability only the open to access my accounts. Since its the my primary number. They are responding my request.

Kindly help to get portablity unique code for changing another network soon.

Thanks for understanding.
Regards,
Sureshkumar g| +[protected] (Alternate number)

Mar 3, 2018

Complaint marked as Resolved

Aircel doesn't understand the seriousness of my day today business life. They simply updated to send port message to 1900 by choosing other networks are already done so many times. But not yet received any port message. Now again aircel network completely down. There is no way to receive any sms from aircel. I need in email only way the option available now. Please escalate Aircel to respond me as soon as possible. The issue not resolved any more. [email protected] replied below am not satisfied for the same. Dear Sir, Thank you for writing to Aircel. With reference to your E-mail dated 23/2/2018 regarding UPC, we would like to inform you that kindly select different network in handset network operator will get signal after will try port format (PORTMobile Number send to 1900) will get porting code if already sent correct format will get porting code within 48hrs Your SR number for the concern is 1-29450655055 It is our privilege to have you as our valued customer and we look forward for a long and fruitful association with you. Thanking you and assuring you of our best services. Keep writing to us @ care.tn @aircel.co.in. Call us on 1288 (Tollfree) for information and activation of latest products, Rate cutters and offers on voice, sms, data, VAS etc. Warm Regards, Navasakthi L Customer Service Aircel Limited

Aircel customer support has been notified about the posted complaint.

Mar 03, 2018

Updated by Suresh Sftwtech Hope Aircel well known and registered my mail id is [protected]@gmail.com. In case of any more information required please call me at +91 [protected] OR simply send me email. I need port code immediately. I never ready to loose my business.

@India Consumer Complaints authorities please help me to get port unique to switch over other networks. As of now I have tried Airtel, BSNL, vodafone and Idea networks manually but registration getting failed. So not any more possible to send port messages to 1900.

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Address: 620018

Website: Aircel.comjoo

I was using aircel for the past 15 years. Unfortunately, there is no signal at all for over 3 days. My mobile no. Has been given for all my friends all over india and abroad. My bank transactions have been paralysed, as otp is locked up.. The mysteries of the customers can be better imagined than described. Please provide alternate remedies to lacs of customers all over india. The govt. May step in and act as mediator. Our problems should be solved at an early date.

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Address: Darrang, Assam, 784116

Website: www.aircel.com

I am from assam. The aircel services in northeast india has been interrupted from last two days. Millions of customers like me facing the same trouble port out to other operators. The only way to port out is to send an sms to 1900. But how can one send smss without network? The aircel store authority of my location told it's customers in a note that they get network from bsnl by selecting bsnl 2g network mode manually from their network settings and then send a request port sms to access upc code. But when i tried to access network, it says' your sim card doesn't allow to connect with the requested network'. Is there any online facility to get the upc code? If so, please help me.

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Address: 827001

'm not able to change from aircel to bsnl as i'm not able to receive the upc. I tried to receive the upc code by sending port space my number to 1900 but i still didn't received it. My. Number is [protected]. Its happening since the past two days and there is very low signal. I'm not able to call anyone it's really very disturbing. I need help as soon..

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Feb 23, 2018

Updated by jitu3832 Plz send upc code

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Address: Chennai, Tamil Nadu, 600014

I'm not able to change from aircel to airtel as i'm not able to receive the upc. I tried to receive the upc code by sending port space my number to 1900 but i still didn't received it. My. Number is [protected]. Its happening since the past two days and there is very low signal. I'm not able to call anyone it's really very disturbing. I need help as soon as possible.

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Address: Kolkata, West Bengal, 700052

Hi sir,

I am trying to change from aircel to vodafone as aircel is shutting down. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 22nd february 2018 but to no avail. Aircel guys please send me upc. As aircel closed in my area & customer care service not available.

Thanks,
Sunil kr mahato

Aircel customer support has been notified about the posted complaint.

Feb 22, 2018

Updated by sunnim4u This is my 10-12 years old no & Very important for me ... Plz send me my UPC no.

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Address: 600093

Dear sir/madam,

I opted for porting from aircel for my number [protected].

Its a individual connection.

But the porting code comes as cdt31759 (Corporate code).

I have left the corporate and subsequently changed my number from corporate to individual 5-6 years ago.

With this code i am not able to port my number even though i am an individual customer.

I have requested jio for hosting my number. Please do help me by providing a new porting code as individual or accept the porting request from reliance jio.

I am using this number for a very long time, more than ten years.

At this juncture it is a very tedious task for me change this number. Please do help me.

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Address: Kanchipuram, Tamil Nadu, 603127

My phone number is [protected] of Tamil nadu circle I tried so many times but I am unable to get the porting code from aircel. Please provide porting code for my phone number as soon as possible. You people already stopped all services without even informing any one suddenly network dead very pathatic service at least give porting code.please provide UPC code here itself.

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Feb 28, 2018

Updated by shvr89 Even after that I am trying to contact aircel coustmer care but they are not at all picking my phone.

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Respected sir,
Now i am in haryana. Here so many network problems arraising, that's why i want to change my aircel network to other service provider. Yesterday i send a port message to 1900, but no reply message code was came. Also rs. 3.45 debited from my balance.
Five months before also i tried, but no response from aircel side. Each and every time my money only gone.
Please help me to change over.
Costumer care number also can't connect from here.

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Address: Jalpaiguri, West Bengal, 736207

As far Aircel doesn't provide any service in my SIM.
No network I am having too much trouble during these few days so I am looking forward to port my number to another network.
There are no service from more then 10 days and still Aircel haven't provided any UPN .
Please send me UPN for my two number.
[protected], [protected]

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Address: Lucknow, Uttar Pradesh, 226004

Website: Www.aircel.com

I am using my aircel number since 2010 and this number is registered everywhere and from 4, 5 days, there's no network in mobile and aircel didn't alert me that they are going to shut their services. Now i am unable to port my number because there's no network and i can't send porting sms without network. This number is very important to me. Please help me to get the port code so that i can port aircel sim to another network. My aircel number is [protected]

Aircel customer support has been notified about the posted complaint.

Feb 22, 2018

Updated by mohammadusama2 I am using my aircel number since 2010 and this number is registered everywhere and from 4, 5 days, there's no network in mobile and aircel didn't alert me that they are going to shut their services. Now i am unable to port my number because there's no network and i can't send porting sms without network.This number is very important to me. Please help me to get the port code so that i can port aircel sim to another network.

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Address: 641034

Comments
komalmahangare on Feb 7, 2017

i want to send message to 1900. but msg cannot send...
i aslo call to aircel customer care bt they cant solve my problem...
plzz help me as soon as possible...
Aircel Customer Care's response, Feb 8, 2017

Dear komalmahangare,

We are really disheartened to hear about your decision.Please share your Aircel mobile no. so that our team can get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Feb 16, 2017

Dear komalmahangare,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [protected]@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team
Jeetumali on Oct 5, 2017

Hi Team,
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “

Sms format PORT 8********* to 1900
Error :- unable to send message
Kindly resolve this issue ASAP.

Aircel Complaints & Reviews

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