[Resolved] Aircel — issues while adding aadhar card | |||
Hi sir, I am trying to add my adhar card to aircel but they are not sending me otp, i am getting message that this number is not registered with us, but i am using aircel last 2 years recharge is successful on aircel. I have visited 5 aircel centers but no one is able to add my adhar card to my aircel number, its showing error message '[protected] number is not registered with aircel' In last i tried to request upc but aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 09 feb, 2018. Aircel guys please send me upc. Before 31st march i need to add my adhar card with aircel else my sim will got block. Hope you aircel guys understand this. Aircel number - [protected] Email - krish. [protected]@gmail.com Please call me any time if you have any query aircel support. One more thing i have called customer care more than 15 times in last 2 months and they just redirect my call to senior and i never got connected to senior its just cut the call in 2 or 3 seconds. I have sent 4 mails in last 1 month and no one replied on that :). Its just irritating aircel if you are doing such thing with your loyal customer who is using your services from last 2 years. Thanks, Krishan jangir Was this information helpful? | |||
Mar 16, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 10, 2018 Aircel Customer Care's response Dear Krishan, We would like to inform you that the number ([protected]) you have shared with us is disconnected from our end. Please share your active Aircel number for better assistance. Warm Regards, Aircel Social Media Team Feb 10, 2018 Updated by krishanjangir Hi Aircel, Again read my message. i am using Aircel last 2 years Recharge is successful on Aircel. And this number is still active as aircel user. See attached screen shots i am still able to do recharge on my Aircel number using paytm. see in december and january. How you can say that '[protected]' is disconnected from your End ? And i am still redirecting to Aircel support center when diallling 198. Call me any time Aircel Number - [protected] Alternate Number Airtel - [protected] And one more thing don't do any silly mistake that remove my number from aircel. I have lot's of proof i do online recharge and have all receipts. I want my UPC code, do message my UOC code. Or add my adhar card with my number so that i can use my mobile after March. I want my number to be Adhaar verified. Thanks, krishan Jangir   Verified Support Feb 12, 2018 Aircel Customer Care's response Dear Krishna, Thanks for sharing the details with us. We have escalated your details to our team for further assistance and will update you soon. Warm Regards, Aircel Social Media Team Verified Support Feb 13, 2018 Aircel Customer Care's response Dear Krishan, We hope your issue has been resolved and you can generate your UPC code now. Warm Regards, Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I request please send UPC number for my aircel [protected]... ... ... ...
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team