[Resolved]  Airtel — 349 pack not activated.

Address:635109

Hi,

Day before yesterday i recharged my mbl 349/- pack.
but it only activated internet service.
still not activated STD& ROAMING calls service.
i tried to cal customer care several time but not connecting the call to customer care also.

very worst service of Bharathi airtel.

my mob no:+91-[protected].
+2 photos
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May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Mar 13, 2017
Updated by Ravi kumar9791
Just now i spoke to customer care sr.exicutive Mr.Nagaraj.
very worst reply.

For the 349 pack is only applicable with in the tamilnadu.
This pack not works in roaming or any other STD.

but before no proper information explained to customers.

please don't play with the peoples. kindly solve this issue.
Verified Support
Mar 13, 2017
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post, dated 13 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 17, 2017
Updated by Ravi kumar9791
still No one is solved my complaint.

one girl call me just ask me whats the problem.

but still no proper respondce.

worst customer support. only value of money not to customersatisfaction.
Complaint comments 

Comments

I went to inquired about a new connection at Airtel office near lift on the mall road, Shimla. The staff was so unprofessional, rude and unaware of Airtel plans being offered. Each employee ( I spoke with 2) was giving different information regarding the Airtel plans. I was frustrated and left the office. Will go for Vodafone now.
[protected]
I have recharged with 399 pack on 03/06/2020 but on Airtel thanks app it says I have not recharged.i checked balance but it says I have no pack.I recharged and still has the confirmation message with me.I even emailed the customer service as they are not recieving calls at all.I just recharged again with 149 daily pack and pack is activated but now I can't access internet.I have tried resetting APN and even did factory reset on my phone.Worst service ever.
My email address is [protected]@gmail.com
Airtel number [protected]

I want either money added to my airtel money account or give me my pack which I paid for.

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