[Resolved] Airtel — About my postpaid connection | |||
Dear sir/madam, this is inform to u that i am an existing postpaid customer for airtel with the mobile number [protected].recently i visited one of our airtel store in srikakulam andhrapradesh..for changing my existing post paid plan to unlimited calls lan...during the process they had collected documents from me also...but today they informed me that there are 9 connections on my name..so they are unable to change my postpaid connection..i had previously applied for the connection for vizianagaram branch of our airtel...they called me amd requested for documents...as i followed their instructions...i thought they were the persons who made misuse of my proofs..and offered new connections for proofless persons...finally i am the victim for their mistakes...\ i kindly request the airtel search my previous records of bill payments and other things which is your process and make me favour...i want the connection on my name only ..i dont want to submit any other ersons documents i need immediatly response from your side...being an airtel customer i am demanding...i want to use only airtel Thanks ®ards Gopi Krishna Ganta [protected] Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 10, 2016 Airtel Customer Care's response Dear Mr. Ganta, This is with reference to your post dated 9 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
Comments
Dear sir/madam,
kindly go through my request
kindly go through my request
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till now i didnt get any update...i need postpid connection.immediatly
and also contact me at [protected]@gmail.com
thanks®rds
gopi krishna