[Resolved] Airtel — Activate internet pack after providing wrong information | |||
On 23/06/15 I got a call from airtel. Their represtative tell that u can use 3G service in ur area after selecting vodafone or Idea network. I agree for the pack but after pack activation I search the network there is no 3G network of vodafone but idea is there but idea didn't register i call 198 they that tie up with IDEA is withdrawn. They said that claim ny complain and said that they resolve my problem within 24 Houra but after 72 hr i m not able to use 3G service. Now on 198 they say that u not selecting vodafone 3G I answered them that there is no 3G network of voda how can i register it.Before pack activation they had tie up with vodafone and idea but after pack activation they said that they have no tie up with idea. I want my money whicj the activation cost 56 rs back. Refund my money and stop giving wrong info about ur packs.becoz it can damage ur status in market. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 26th June 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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