Airtel — activation of prepaid from postpaid

Address:Thane, Maharashtra, 421306

Dear team,

I am using the prepaid sim of airtel for long time, so i proceed to postpaid plan for which i having applied from airtel app, within 10 days airtel representative visited and taken the snap of licence. After which confirmation sms of address verification successfully done as well as sim deactivation sms recieved after which sim deactivated next day, same day at evening signal start to come on mobile screen i waited till morning & tried to call by unable to do the same. I had call the call center they given different different advice 1. Sim will active in 2 hours, 2. Call on 59059 3. Call on [protected] 4. Call, lady tell please remove sim & reinsert 5. Floor supervisor told wait for 48 days 6. Again wait for 24 hours...

Please confirm when service will resume instead of new commitment..

Number :[protected] to activate for airtel postpaid

Please reply on vivek. [protected]@gmail.com as sim is in active for call...
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Airtel customer support has been notified about the posted complaint.
Nov 29, 2018
Updated by Vivek.Shrivastav
Please check i need to activate postpaid from prepaid...

please update soon...
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