Airtel — advance broadband connection amount refund

Address:New Delhi, Delhi, 11092
Website:www.airtle.in

I applied for a new broadband connection in ip extension, delhi. I chose 40 mbps plan (Rs. 899 plan) and i online deposited the advance rental of rs. 5428 against the cef number 11162114 on 6th may-2018.

But now after making payment your representative is telling that this much speed is not available in my area.

The representative is also picking the phone after making payment. I called 2 times to the customer care but they are not helping.

I guess airtel is only giving service to get the amount from the customers and once the payment is done they do not bother about us. They are cheating the customers.

I want to get my advance rental to be refunded as soon as possible.
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Airtel customer support has been notified about the posted complaint.
May 05, 2018
ANILKUMAR talwar's response
Cancelled line Land and Brand Bond
Complaint comments 

Comments

On 09/05/2018 for txn ID[protected] recharge amount 349/- was deducted from account but data (84GB, 3GB/day) and daily talk-time (unlimited talk-time with 349/- balance) recharge has not happened. The airtel site and app do not have options to directly address this issue. 198, customer number was also unhelpful. Kindly refund the amount.

This number holder is mad he makes unnecessary calls and molested and misbehave. I want to warn him about unnecessary calling. after that i will complain in police
Sir. Land line number [protected] and Brand band line cancelled due I have taken wire less Brand band. Plz closed my line as early as possible thanks. Already. I given companies
I recharged my airtel ph [protected] with Rs. 179/- twice within 10 minutes due to non-confirmation of first recharge on 05/05/2018 through paytm. I want the refund or extension of validity for 56 days.
Refrence no:[protected],[protected]
We get a new Sim card which we lost on last week in orapakkam branch, since 3 days gone still not activated also not responding positively.. It's very poor service they doing which we feel.. Please ensure else you lose the name..
For Airtel postpaid network

When I try to call, an automated message saying All lines are busy, is being voiced out.
And I am unable to call anyone.

Please resolve this.

Amarnath Gangigunta
Hyderabad

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