Airtel — Again double data not credited

Dear Customer,
This is with reference to your post dated 21 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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I had already shared all details multiple times to your superiors, nodal officers and others but no one is listening. All are mutually doing fraud. Airtel is completely fraud. And Samsung is shaking hand in this Fraud with Airtel.

Your customer services are such worst that your Customer care executive Mr. Krishnakant is asking me to file the case in Consumer Court. What a good customer service and a proof of fraud.

Fraud and fake Airtel Still not credited HBO data.

To: '[protected]@in.airtel.com'
Cc: '[protected]@bharti.in' ; '[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'appellate.[protected]@in.airtel.com' ; 'nodalofficer.[protected]@in.airtel.com' ; 'einward.[protected]@karvy.com' ; 'corporate.[protected]@bharti.in' ; 'compliance.[protected]@bharti.in' ; '[protected]@trai.gov.in'
Subject: Double data is a FAKE, FRAUD offer of Airtel on any new purchased 4G mobile-- Call drop in 4G network

Hi All,

I had purchased new Samsung J7 on 11-September-2015 under which I got double data offer and activated double data offer of 497 INR. But I didn’t get any double data benefit after 497 INR recharge at that time.
To get double data I called Airtel customer care more than 30-35 times and every time, every executive told me a new story to go on Airtel website then submit the proof of mobile purchase or go to Airtel Store and do the same and also submit the IMEI number of mobile on Airtel website etc. etc. then only you can get the double data.

Well after 5-8 days and 30-35 calls and complaint, I got the double data and they assured me that from next month it will get credited automatic on next recharge. Which is completely fake and fraud only.

I had recharged again with 497 INR this month on 21-October-2015 and I only got 2.25GB data (No double data). So does Airtel and Samsung mutually making making customers fool or only Airtel is making fool to Indian customers and bothering intentionally?

Now a days I am also facing a lot of call drop and frequent change between 4G & 3G network automatically and sometime no network (at same place) due to which sometime I missed my important calls.

I did a complaint about the same to Airtel and after 2 days they just sent an sms (same as last time) to me that ”Aapke airtel mobile a/c mein recharge labh pehle hi jod diya gaya hai” while in reality no double data balance has been added to my account. When I called to Airtel customer care complaint 198 department then his executive Mr. Krishnakant said that there is no such offer on your new Samsung Galaxy J7 (4G) mobile. And if you have any problem then you are free to file the case in consumer court. When I asked him to transfer the call to his superior then he denied for the same.

Such worst and fraud services or Airtel and Samsung is shaking hand with Airtel to cheat Indian customers.