[Resolved] Airtel — Airtel broadband service not feasible in my area | |||
I have been trying to get airtel broadband from last 1 year but airtel is not ready to provide the connection instead of they sometimes say that our representative will install the connection and sometime they say "there are some technical problems in you area and you have to wait for 1 month" . It has been since 1 year waiting to get it installed. Why Airtel is not keen to install broadband to my end. In my near by area like ( syndicate bank, bob) airtel is available and in our area it is not. It is just about 20m away from my house and my friends staying there have airtel. There is a lot of demad of airtel broadband. Please look in to the issue and provide me a connection. Following are my details:- Contact person: Gagan Kumar E-mail Address: gagan.[protected]@gmail.com phone number: [protected] Was this information helpful? | |||
Aug 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 3 Comments | |||
Comments
Hi,
I got a call from airtel and somebody collected the document and cheque from my wife. Now after contacted them they are saying that It is not feasible.
If it was not feasible then why you took the documents and cheque and confirm me about connection in 3 days?
What could I concluded from ? Airtel is not keen to install broadband for every consumer, it was only show off.
Please find the below details of mine for broadband connection.
Name: - Pooja Kumari
Mob:- [protected]
Account no: - [protected]
Address: - Patparganj, Mayur Vihar Phase -1, New Delhi
I got a call from airtel and somebody collected the document and cheque from my wife. Now after contacted them they are saying that It is not feasible.
If it was not feasible then why you took the documents and cheque and confirm me about connection in 3 days?
What could I concluded from ? Airtel is not keen to install broadband for every consumer, it was only show off.
Please find the below details of mine for broadband connection.
Name: - Pooja Kumari
Mob:- [protected]
Account no: - [protected]
Address: - Patparganj, Mayur Vihar Phase -1, New Delhi
Thank you so much to resolve the issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
If that is the case, so why you advertise for all over india, when it is for some people selected by airtel.