Airtel — AIRTEL charged 4G Data of 755Rs and failed to activate 3G/4G NEtwork on my number

Address:	Bangalore, Karnataka
Website:	airtel.in

Please check my mail on dated "Sent: 23/09/2015 03:57:13" with the proof i sent 3G is not activated and you verified and acknowledged to solve the problem by 29th September (so funny you said you will solve the problem by 29th September when my recharge of 755rs was ending on 27th September upon that you told the it will not be carry forwarded for the next month in spite the mistake was from your end ) Please show me the proof that 3G/4G Was really activated for this number for the September month .and stop your false allegations and mental harassment and lies . I need truth and only truth, the more false statements you are building is going to create problem on the legal battle later . Thanks & Regards Gopi Jayaraman On Fri, Oct 2, 2015 at 11:05 AM, wrote: Dear Gopi Jayaraman, This is in reference to your mail enquiring regarding activation of 4G/3G data service on your number [protected]. Basis your e-mail, I would like to inform you that post validation of records I see that the services for 4G/3G service is well connected from our part and on 21st September 2015 4G service was initiated from your part from mentioned airtel number. Please do write in for any further assistance. Customer touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Saurav Deb bharti airtel limited [protected]Original Message[protected] From: [protected]@gmail.com To: nodalofficer.[protected]@in.airtel.com Cc: Sent: 02/10/2015 03:32:38 PM Subject: Re: 3G ACTIVATION FAILURE (PHONE # [protected]) I have got the bill and it doesnot show usage of 3G data, hence i am asking u . Since u guys claim i have used 3G network for below mentioned period, onus on to prove my no was 3G activated lies on u . I have all proof to prove 3G was not activated. Since u guys have made false aquistion that the no was 3G activated plz show the proof . On Friday, October 2, 2015, wrote: Dear Gopi Jayaraman, This is in reference to your mail regarding 4G/3G data usage charges issue on your number [protected]. Basis your email, I wish to inform you that we don¿t have any provisioning which can elaborate customers internet surfing details. As, these kind of details are private and confidential. Hence, I am infeasible to provide you your usage details from my end. Though you can follow the below mentioned procedure for the itemized details; & these details will include the calling/internet usage with proper session durations, pulse rates & charges. Further, I request you to get the details of your outgoing calls and SMS and data usages kindly follow the below mention details: Scenario 1: Call Details through e-Bill · You need to SMS EPREBILL and send it to 121 (Toll Free). Month format should be MMM e.g. JAN · Bill will get processed for the entire Calendar Month Only. · Charges would be Rs.50/-. · TAT - 6 Hrs. (Bill Cycle is as per Calendar Month) · Password will send through SMS once Ebill sent to open the ebill. Scenario 2: Call Details through Paper Bill · You need to SMS PPREBILL and send it to 121 (Toll Free). Month format should be MMM e.g. JAN · Bill will get processed for the entire Calendar Month Only. · Charges would be Rs.50/-. · TAT - 7 Working Days. For further queries please write us back Customers touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely SANGEETA singh bharti airtel limited [protected]Original Message[protected] From: [protected]@gmail.com To: nodalofficer.[protected]@in.airtel.com Cc: Sent: 01/10/2015 03:46:54 PM Subject: Re: 3G ACTIVATION FAILURE (PHONE # [protected]) From basis of all proof of below email, and the proof i hold, 3G/4G service was never activated and u claim it was activated and u also say data usage was done on 3G/4g network .. Since u r saying i have used 3G data . Please show me the proof of 3G/4G Services activated for this number and data usage details. mentoned sep month . Below email clearly says 3G/4G was never activated for september month. On Thursday, October 1, 2015, wrote: Dear Gopi Jayaraman, This is with reference to your email regarding the data usage details issue for your airtel mobile number [protected].