[Resolved]  Airtel — Airtel money a/c is blocked and not able to reset Mpin

Address:Gurgaon, Haryana, 122002

I am using airtel money a/c with 931067xxx1, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 200 in my a/c. would you please do the needful.

and also i raise a complaint from airtel website reference no. is AM[protected] .
but still i didn't received any message from airtel.

really very pathetic service :(.
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May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
Airtel Customer Care's response
Dear Ajit,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 18, 2017
Updated by ajit24x7
Hi Karishma,

i already tried to contact on 400 but just for your information without mpin no one can connect to customer care. so before sending this kind of email to anyone request you to verify.

i have already used wallet like paytm/mobikwik etc but sorry to say that Airtel Money is the pathetic one.

Anyways i have resolve the problem from my own.

Thanks for your support.

Regards,
Ajit
Complaint comments 

Comments

I am using airtel money a/c with 9078****75, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 250/- in my a/c. would you please do the needful

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