Airtel — airtel prepaid recharge discrepancy

Vineed

from Ernakulam, Kerala

Address:	Ernakulam, Kerala, 682013
Website:	www.airtel.in/payment/start

I am prepaid user of airtel.

I have done a prepaid recharge of rs: 249 rs for my mobile number

As per the site recharge description, it was mentioend that :unlimited local+std calls along with 8gb 4g/3g/2g data for 28 days."

But after my recharge i was charged for the landline which i have called from my main balance. It was never mentioned in the plan details that the charge will applied in case landline is called.

When i called the customer care they informed me tha the plan is like that.
Bu this is never indcated in the site where the plan details are mentioned. This is kind of cheating the customer after the recharge is done.

Airetl is still looting people even after jio (I am not a promter though) coming into the picture

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.

Jul 30, 2017

satyanarayanaraju samunuri's response I have recharged with 399, but I didn't get amount

Related Airtel reviews

View all 54497 Airtel Reviews

Comments

debasish1982

from Kolkata, West Bengal

I've a Airtel postpaid connection since a year. but from the beginning i am facing the call drop problem always. They are not interested to resolve the issue. although they declared that their service is one of the best service in india.

Santosh Tanappagol

from Yellapur, Karnataka

Dear team,

My number [protected], kindly share the itemized bill with call details to my e mail id for the month of July'17, [protected]@gmail.com on urgent basis.

Thanks

Ashlik Jain

from Delhi, Delhi

I have made a recharge of rs 399 plan from airtel app for [protected] on 27 july
the recharge was not made.
and money is deducted
and i am using sim in roaming
so would there be any problem
order id[protected]

satyanarayanaraju samunuri

from Bengaluru, Karnataka

I have recharged with 399, but I didn't get amount

sdey9

from Kolkata, West Bengal

I have bought a SMS pack of Rs.26.00 on 30/7/17. But to my surprise, every time I send a sms, Rs.1.00 have been deducted from main balance.
Please solve the problem and compensate my main balance.

arun anji naik

from Udaipur, Rajasthan

Up to tis days my has got signals good but now iit is not getting my num:[protected] plwase chech the problem & resolve the problem it is my post paid sim