Airtel Complaints & Reviews

Over the last 4-6 months, . we've repeatedly made complaints at the helpline No. "12118" and also at the AIRTEL CENTRE Sector 27 Chd...BUT NO RESPONSE YET AND THE PROBLEM STILL PERSIST.

I've 02 Postpaid & 02 Prepaid Numbers.
[protected] [protected]
[protected] [protected]

There is Zero Connectivity at our residence location # 1490/1, sector 29-B, Chandigarh, for both Voice & Date.

Despite repeated reminders NO REMEDIAL ACTION TAKEN, though we've been paying our monthly bills regularly.

HOWEVER NOW ONWARDS, WE SHALL NOT BE PAYING THE BILLS UNTIL THE PROBLEM GETS RESOLVED IMMEDIATELY.

WITH SUCH A DISGUSTING BEHAVIOUR FROM A COMPANY OF YOUR STATURE, WE SHALL FURTHER BE FORCED TO PORT ALL OUR NUMBERS TO ANOTHER ALTERNATE SERVICE PROVIDER

Sir I live at sarila Hamirpur Uttar Pradesh I recharge my airtel no[protected] by amt 398 for 70 days 4G internet pack airtel give service for few days but now last 7 days there are no internet connection I call at customer care but no response
Is airtel refund my money??
Who is responsible??

I am sorry to infrom u that the airtel servise too poor at garubandha no 2, lakhimpur, assam. Hear rilience have found but airtel have net found 3g properly. Why. U have no responsibility customer setisfaction. Please do somthing . u have situated west add slide north from madhupur. Why have net found airtel net properly. One tower hear. But machanic may do his work not properly. Only do officealy

Some one cheated us and take in your company 50000
1;- (On 28-06-17 :-othpg 270883 zes mobl kwik) rs 19999taken with us mo mobile number is[protected]* but u can contact me on [protected] anyone help us we are in trouble without that money. We are from meddle lore cast family try to hard help us we lost our money not only here 4 more site of online plish helps us and contact us on contact me on [protected],[protected] email add [protected]@gmail.com

2;-not only here on ola money twice (Sbipg[protected] ola money zipcash rs 9999) and (Sbipg[protected] ola mnry zipcash rs 9999)

3;- airtel (Othgp 27532 airtel money) rs 5000

4;- buddu (Sbipg ju[protected] sbi) buddy rs 3100

Totle aprox 50000 fraud on my sbi account

I'm facing the issues from last 1month my mobile number is [protected], smit panchal.

Still my queries is not resolved here in attaching the application reference nos, in mail.. Except that i have call customer care for more than 5-6 times they didn't even registered my complaint, i just file another complaint today and i have give the reference number of today's complaint as well and i have visited the airtel care but i'm not getting any updates. I get simple answer that some one will contact u within 48 hours but except on 3rd june i didn't receive any call. I'm suffering from last one month if the issues will not resolve now so i have to contact consumer forum regarding this because i'm not getting any positive response from your end. Kindly reply for the same.

And here is the complaint reference no.
Thank you for contacting airtel! Reference no. 76624350 has been registered on 01-jun-2017 09:45:33 for your airtel mobile. Our network team will work on the issue and update you within 3 days

Thank you for contacting airtel! Reference no. 77241967 has been registered on 26-jun-2017 12:50:49 for your airtel mobile. Our network team will work on the issue and update you within 4 days

I have recharged 399 on 26-Apr, the offer was for unlimited call and 1 GD daily data. The pack ended in 56 days only, I have called the customer and they said it will be extended and will get additional benifit, again it ended on 5th July. Now they say the pack is only valid on data and not on calls.

AIRTEL is a big cheater DO NOT GO FOR THIS SERVICES IF ALREADY USING PLEASE PORT TO OTHER OPERATORS.

very bad experience with my 2 connections

Sir mene apna airtel [protected] no jio me port kraya hai lekin airtel ne mera no abi tak nhi chhota sir kya problem a rhi hai esa kyu ho rha hai

We have paid Rs.1480 through our credit card on 27/07/2016 but same was not considered as payment and again we had to make payment for it we have sent them many mails and they assure us they will act on it, but every time they close the complain without resolving it. We have provided them repeatedly with credit card statement on which even transaction ID is mentioned again. they close our complain without resolving it

The signal quality at our residence #2731 sector 38c chandigarh is very poor and we have 6 airtel connections. we often need to come out of our home to take a call, even the internet signal is too poor n surfing speed on 4G appears similar to 2G( though the company claims that their internet speed is the fastest in India). i have complained on numerous occasions in the past and was ensured that needful will be done but nothing has happened so far. The airtel authorities seem to be very casual about it are not making any effort to resolve the problem.

I recently got a 4g sim replacement for my mobile number [protected] and since then i am unable to send or receive sms. Also the ussd service *121# gives error every time i tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. I was charged 50p for that. Now that i can't receive any messages i am unable to complete any online transactions that require otp through sms as this is my primary number.

Please have this addressed at the earliest

I recharged my internet with special offer of Rs 244 on 21 May 2017 on [protected] with validity of 70 days. And now on 6 july it is showing that there is no data balance left.
None of the complaints no mentioned in Airtel official website are working.
I request you to kindly solve my problem as soon as possible.
Shivam Chaurasia
[protected]
[protected]@gmail.com

To,
IRDA
Complaints department

From,
Kamakhaya Prasad Bhattacharyya

Reference:
MobileAssist
Airtel Secure Plan (Rs.8000)
Membership ID - [protected]
SR#2101057

Dear Sir,
This is to raise a complaint against the Accidental insurance for Mobile phone provided by Airtel (product name - Airtel Secure) with the Third party One Secure and Insurance provider National Insurance.
I had enrolled for the Airtel Secure plan with my mobile services provider Airtel for a monthly payment of Rs. 49 toward the accidental damage coverage of my cell phone (please see details attached for the claim.

The Airtel Secure customer service called me in order to set up an appointment shortly and collected my phone 3 weeks back. 2 days later I received a call from Airtel Secure that the mobile had been given to the service center and an amount of Rs. 4500 was the servicing amount for the broken screen.

After another week Airtel Secure sent me an email stating that the claim had been refused by the insurer (National Insurance) due to "Improper Handling"

The breakage of the mobile had happened due to a fall from a stationary car inside the garage of my house. This was explained in my claim form as well as in my subsequent conversation with the claim Appraiser or the MIS department of the Insurance/One Assist.

I understand that you are the correct authority to write to for such malafide practice by Airtel Secure in collusion with One Assist and National Insurance.

Please let me know of the next steps for a formal complaint procedure.

Please note that One assist / Airtel Secure has retained the phone with themselves for almost 3 weeks with no assistance provided.

Regards,
Kamakhaya Prasad Bhattacharyya

V r hired an airtel dth on 25th dec.2016. it was not working for 15 days. we called them, they came and checked. / they told us come back next day and not turned up yet. pls advice them to rectify at earliest. i paid rs. 1500 for there service. I want either money returned or rectify it. I made several calls and only thing they r saying, engineer will contact u in 4 hrs

Hi,
This is Anshio From Kanyakumari Dist
My Number is [protected]
I change the Network from Vodafone to Airtel through Number portability (MNP) the offer came from Airtel side

Offer Details:

349 Plan
1. All India calls unlimited Free
2. Daily 100 SMS National And Local free
3. Per Month 6 GB 4G/3G Date free
so total with tax Rs :402.I need to pay every month like that from Airtel Promotinal call came on Jun 7th from (KLR Global company)

But now the plan was activated wrongly

399 plan was activated without my concern
not only the benefits are not credited to my number which means Data
and i have all the call records from your side.

1.The offer promoted from Airtel
The Agent Name is : Priya
Team leader Name is :Stella

I am Attaching the plan Details which one send from Airtel through my Whats app...
And they said to send 300 Rs for Advance that one also i send through their Account. that amount was reflected to my Air tell App

I have all the evidence what i speak, what they spoke and whats app chats everything

Note:
Pls call me Back I ill explain what the offer they promote...
if you need their voice record i ill send to you...

Dear Sir,
I want the owner name and address of the mobile, the problem is car shed got broken, Need help to trace the address, so that I can coordinate for help to repair my shed

I need this [protected] number address and owner name. from this number i have got so many trouble. that why i am sending this request. please send the details as earlier as possible.

to my mail id: palanivel.[protected]@gmail.com

thank you

Hi team,

I was out of country for some months and number was deactivated without any prior notice. Have tired calling customer care multiple times but no proper response. Please let me know the procedure to reactivate my number. Also act on this request on priority its been very long just got a way to act on my complaints. Am back out of country. Please contact yoga ([protected]) my brother, in case any additional info needed. Or please mail me @ [protected]@gmail.com in case of any queries.

Number - [protected]

Thanks, gowtham

Dear sir,

I have been trying to recharge my prepaid account since 1st of July 2017. I have tried recharging through my Airtel App and also through Airtel.in website but whenever I make a transaction I get a pop up transaction failed or recharge unsuccessful and the amount is refunded.
I have tried to pay using Airtel payments bank, internet banking and also debit card, but money is debited from my account but I receive message recharge unsuccessful.
Please solve this matter at the earliest, I have tried calling customer care but they are not helpful.

Thanks and Best regards,
Nevrekar Mohamed Saad.

Respected sir
This is Anshuman arya. from long time i continuously using airtel and recharge my mobile by online portal. after coming jio airtel company will become a thug company know only how to take money from customer but cant try to refund money to Clint even company faulty

6-Jul-17 at 12:30 Am i was tried to recharge my mobile no [protected] from airtel official website but Amount is deducted from my account but recharge not done and flashing a message like "oops recharge not done please try again later" i tried it 3 times but amount is deducted from my account but recharge not done and every time flashing message like "oops recharge not done please try again later" after one and half hour rs.346 recharge is done its ok. But after half an hour from 1st recharge done i got another message like rs.397 recharge will done.

i tried it 3 times because airtel website flashing message like "opps recharge not done please try again later" after that i call to customer care they were told me no sir amount will be not refunded in ur account because recharge wil be done. sir these telecom company thugh with clientthey were provide same service. with take dabble amount some refrence no are given below...
Txn ID is[protected] for recharge 346,[protected] for recharge 397,[protected] for recharge 346.
these all thinks happen after doing complain in airtel compalin portal, airtel portal complain no-PR[protected]
Please do the need full help and take action against company as soon as possible

Thanks and regards
Anshuman Arya
Thanks & Regards.

Sir I have offer airtel 399 rs 70 gb for 70 days and I have main account balance 400 rs but plz tell me how to activate 399 plan from main balance? I tried with my airtel old app to activate 399 plan from main balance but not working

[protected]- june 6th to 27th june, i didnt got any services, after paying minimum amount. Also at the time of payment I asked at airtel store, will u charge for call barring period, they replied no charge. Now I contacted customer care they told me that barring period also will be charged. His name is suresh. He didnt told me even superior name also not connected to his boss even though im asked. On before june 6th im played 400, at that time, customer care executive told me late payment fee will be reduced. But no reduction. Also calls barred. Im really unsatisfied with Airtel, I came to airtel from Airtel but very bad experiences from Airtel, really very very bad and waste Airtel