[Resolved] Airtel — Airtel Wallet Account Blocked

Venky_D

from Hyderabad, Telangana

Jan 29, 2017

Address: Rangareddy, Andhra Pradesh, 500030

Website: airtel.in

My Airtel wallet blocked and if I try to reset my mpin it always saying "MPIN reset window closed please try after 24 hours". If I dial 400 number, it is saying "your airtel account blocked please try *400# to reset the mpin". *400# is not giving me any luck. Even Airtel guys at service centre are helpless.
I dropped mail to [protected]@airtelmoney.com .. but no reply as of now. What a hell is this. This is very irritating me. I feel, I did a big mistake by doing transactions through airtel wallet. I need money in my wallet for other transactions. Please resolve my issue ASAP.

My number: [protected]

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Jan 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd