[Resolved]  Airtel — Airtel Wallet Account Blocked

Address:Rangareddy, Andhra Pradesh, 500030
Website:airtel.in

My Airtel wallet blocked and if I try to reset my mpin it always saying "MPIN reset window closed please try after 24 hours". If I dial 400 number, it is saying "your airtel account blocked please try *400# to reset the mpin". *400# is not giving me any luck. Even Airtel guys at service centre are helpless.
I dropped mail to [protected]@airtelmoney.com .. but no reply as of now. What a hell is this. This is very irritating me. I feel, I did a big mistake by doing transactions through airtel wallet. I need money in my wallet for other transactions. Please resolve my issue ASAP.

My number: [protected]
Was this information helpful?
No (4)
Yes (12)
Jan 29, 2017
Complaint marked as Resolved 
NA
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 29 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 09, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

My account name is changed automatically how to change this name
My airtal bank temporary hold Rakha gaya hai please my account activate

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information