Airtel — auto deduction of rs 23 from my airtel main balance

Address:Airtel Punjab, 160062

Airtel auto deducted rs 23 from my main balancer on yesterday while 15 days is still pending for incoming airtel should confirm from customer before deducting the rs 23. I have to plan more but airtel wasted my money if airtel wants auto deduction then rs 9 to be deducted because in minimum recharge of rs35 there is talk time of rs 26. Please refund me rs 23 so that i may able to recharge as per my decision. I think airtel da diwali nikal haha hai. Please stop such type of practice for cheating the customer otherwise i have to port in bsnl which charge rs 36 for six months. Please refund rs 23 otherwise i will approach trai and consumer court.
With regards
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I think airtel payment bank cheats the customer.I purchased an amazon gift card worth Rs 2000 on my airtel app on 26/02/2019.But i don't get on mail yet.I complaint on customer care many times but no response from their side.Please help me take proper action against them.

Hi this is the worst case I encountered before my network was Vodafone which was far better than this ported to Airtel this is first day facing issue with full network not receiving call not getting call I don't want to stay in such third class network

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