[Resolved]  Airtel — Broadband internet connection

Address:

New Delhi, Delhi, 110085

Dear sir

Subject:- complaint regarding not giving security cash back and rs 599/- plan as commited for airtel broadband internet connection. Tel no[protected] in name of mr. Krishan singla

Sir i have inquired on just dial for airtel broad band connection.
Mr. Nandlaal harigola contacted me and said that he will do the need full.
Other executive from airtel named rahul also visited my residence.
Mr. Nandlal committed that he will give handset with this connection free of cost and will refund security amount rs 1000/- in coming bills as rs 100/- in ten bills.
He also promised to give me rs 599/- plan after two months. After finding his offer good i decided to take connection from him.
All of these commitments can be heard in the recorded audio file.
After installation i contacted mr. Nandlaal for the instrument but he is not attending
My call. I had contacted area manager mr. Arun jain and what's app the audio file with complete details. Mr. Jain assured me that he will complete his employee commitment. After several mailand calls they provided me instrument. Now they are saying that i am not eligible for the cash back of security and they also don't have rs 599/- plan.
I am very disappointed the way airtel executives are behaving. I was not aware of the fact that airtel sales team is taking cheap ways to hit the sales target. These fraud commitment will harm such a huge company.
Please find the attached audio file and photo id of mr. Nandlaal harigola.

I want solution of this problem please help me.
I have the audio recording of whole conversation please send me your email so that i can send you.


Regards
Krishan singla
[protected]
[protected]@gmail.com