[Resolved] Airtel — Cant recharge my airtel no. online

arindam221987

Address:

Bankura, West Bengal, 722133

I ported my number from Uninor a few yrs back.
I usually do my recharges online through Airtel website or any third party website usually through paytm mostly .
I had been recharging my airtel mobile number [protected] without any problem in all these years. But suddenly, since October 2015, my airtel number could not be recharged online using any of the websites including the air tel website and airtel app also.
Its very ridiculous to re charge phone outside at a shop while be in que though I have everything wid me.

BEFORE OCTOBER 2015 IT WAS ALRIGHT BUT SINCE OCTOBER 2015 NO ONLINE RECHARGE CAN BE DONE. BUT I CAN RECHARGE MY NUMBER OFFLINE FROM MOBILE SHOPS & RECHARGE CENTERS.

Please look into this matter at the earliest and resolve this at the earliest so that I can get relief from this unwanted nuisance.

Thanks and Regards,
Arindam bhattacharyya
Bankura

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Oct 17, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 10 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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