[Resolved]  Airtel — Cheating and frustrating me with activating the wrong tariff plan

Address:	Thane, Maharashtra, 400601
Website:	www.airtel.in

Hi,

My name is kishorkumar MS, I had requested for porting my [protected] from tata docomo to AIRTEL postpaid 3 weeks ago(14/8/16) with plan of 399.
* 600 National SMS
* 80 minutes Local calls.
* 960 STD calls.
* 1 GB 4G/3G data( As AIRTEL agents told me that i would get 1 GB 4G/3G data and unlimited 2G data per month for next 6 months )
So i chose AIRTEL, i had been calling AIRTEL agent regarding sim activation as they were taking long time to active but AIRTEL agent(Tele caller ) had not been responding my call so i raised the complaint against them through 198 customer care, they had not taken any action, somehow SIM has been activated on 6/9/16 but the 499 pack has been activated instead of 399 with
* 180 Locals calls
* 300 National SMS.
* 640 STD calls.
* 1.06GB data.
so again i raised the complaint against that agent and spoken to his manager but they didnt responding well. i raised complaint more than 5 times through 198 customer care and AIRTEL complaint care [protected]@in.airtel.com. They have not provide any complaint acknowledgement number. i asked customer care's manager and they said like they cant provide me the acknowledgement number and there is no free data pack and disconnected the call . again i made a call and they said all my complaints had been deleted. they are wasting time and i have been frustrated with those bad services. Please take the action against this worst service provider, here is the recently raised complaint acknowledgement[protected] and [protected]. and those agent and managers numbers are [protected] and [protected] respectively.

Thanks & regards,
Kishorkumar MS.