[Resolved] Airtel — Collection agent calling and harassing | |||||
Collection agents from delhi are calling and talking in very rude manner. Number [protected] suggesting their name as advocate nitin choudhary. When researched on internet people from different providers i. E. Tikona, idea are also getting threatening calls from this number. I was an airtel customer, however due to incorrect billing by airtel i have not settled their amount and now they are calling from different numbers and threatening us. Was this information helpful? | |||||
Mar 5, 2017 Complaint marked as Resolved Airtel was supposed to contact but received no response, so closing the case. Airtel customer support has been notified about the posted complaint. Verified Support Mar 03, 2017 Airtel Customer Care's response Dear Mr. Jaswani, This is with reference to your post, dated 3 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 05, 2017 Airtel Customer Care's response Dear Mr. Jaswani, This is with reference to your post dated 3 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This complaint is against one Ms Vipula ( [protected]) and one person [protected] (Truecaller name says Balaji loans) who has been threatening to cancel my number and been abusing me in vulgar language from the number [protected]. He started saying that my bill payments aren't in order and that I should sell my fancy number, He has been saying he will cancel my number and yesterday he along with one vipula under the false pretext of my phone being lost they have barred my out going facility.. Upon enquiry the Jayanagar Airtel branch went through my account said there was a wrong barring from Vipula and that I should file a complaint with you.. if at all there is a payment issue the system will automatically bar outgoing calls and in this case they have personally updated false info on their system to restrain my outgoing calls.I am also perusing police action for threats against me. Please take immediate action before the matter goes to the deputy commissioner of police.
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