[Resolved] Airtel — Complaint not rectified after 4 reminders and wrong modem installed with different reciept issued on back date. | |||||
This is yash rastogi from lucknow, this is to bring to ur knowledge that its been a frustrating experience complaining each and every day and everybody ignoring their faults be it airtel customer care or be it modem supplier. Complaint No 75259242 was registered on 10/11/16 for network problem in broadband. Complaint no 75261148 was registered on 10/11/16 for modem change in which i strictly mentioned to give BEETEL modem no 11TC2. Complaint no 75278764 was registered on 11/11/16 for wrong modem installed (installed BINATONE instead of BEETEL, and gave receipt of BEETEL modem that too on back date 5/11/16, before the date of my first complaint registered) COmplaint no 75448990 registered on 16/11/16 for not rectifying the problem. If this is the case Airtel customer care people are reacting I think its time to switch to other network providers. U give different company modem, with receipt of some other modem and back dated 5/11/16 before the announcement of PM Modi's declaration dated 8/11/16 and receiving 100Rs notes on behafe of that announcement. If this is the case then this Bhaijee Enterprises is soon getting a notice from court from my uncle. And I request Airtel to change my modem to BEETEL 11TC2 which I was adviced of will be installed. I m attaching the receipt of the Modem that i m not actually provided with. Kindly look into the matter soon. My contact no is [protected]. Mail [protected]@gmail.com Broadband no-[protected] Was this information helpful? | |||||
Dec 30, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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