[Resolved] Airtel — CONFUSED TARIFFS BY AIRTEL | |||
Dear sir This is PNV RAJU .sir on 04.11.2014 i searched for internet tariffs on google and found Rs.98 with 500mb 2g data, and i recharged it for my wifes mobile whose number is [protected] through my sbi internet oxigen services and received message of successful transaction.In view of my successfu transaction i have downloaded whatsup application which is of 22MB.I was shocked at the balance message received from airtel and i have been charged Rs.274/- of my balance.Immediately i have spoken to customer care person for the reason. They answered that Rs.98/- recharge is for 10paise/min which is already exists for this number.They also told me to verify it in airtel authorised site. I simply ask one question that why there are different types of tariffs for same amount and why it is shown different on different sites.It is done only to create ambiguity and confusion and leads to do false bussinees.As a old customer of Airtel i never expect this type of cheap bussiness from Airtel. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Peruri,
This is with reference to your post dated 06 November 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 06 November 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 06 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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