Airtel — Customer care not helping

Address:	Mumbai City, Maharashtra, 400090
Website:	www.airtel.in

Respected sir/madam, I have Port my number [protected] in Airtel from reliance in post paid. but from the day one I am facing problem my number is suspended due to credit verification. when I called on customer care they informed me that my family has not given the docs for the verification. but I Checked with my family and neighbour no one has visited at my residence address. yesterday I went goregaon west store they said that my verification is clear but my number is suspended from the system so we can not activate the line. 3days before store supervisor Mr Nandlal has taken my request for the activation even he doesn't have customer value I was waiting for him from 30minits and he was eating something in back office around 7pm. Now I want to convert my number in to prepaid but they are not ready to take my docs. I request you to help me with the activation of my line and convert my number in prepaid, As I am ready to give all required docs and payment. I haven sent mail to appellate.[protected]@in.airtel.com but still waiting for reply. I heard that Airtel is very good company and providing best service but in three days I got very very bad experience. really Vodafone is better than you. even reliance also coz I was using this number from last 6yrs in reliance but I never face any problem. So I request toy to help me for the same.