[Resolved] Airtel — Deducted my 3g balance | |||
I have recharged last saturday a 10 gb 3g recharge validity till 10 june. And i have 2 broadband of airtel too in my office and my home so mobile data i use very less yesterday on[protected] till 9 pm i have 9.36 gb 3g balance in my mobile but when i turned on net at 10:30 pm my 3g balance got deduct and its showing 0 balance and they deduct my main a/c balance for net use, i tried to call their executive he transfered to senior they sayin i have used 10 gb data they blaiming that i have used all data but the truth is i havent use i have 9.36 gb and now no one is trying to listen me and they said that i have used. Please help me, i am attaching their airtel app showing my data at 10:11 pm. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 May 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 23 Comments | |||
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