[Resolved]  Airtel — Fraud- Broadband connection opened with my Pan card copy

Address:Panchkula, Haryana, 134109
Website:www.airtel.in

Dear Team, On December I had applied for new broadband connection account no [protected] from Airtel agent Punnet#[protected] but when my bill had been generated I had received two mails in different mail IDs both had been owned by me. When I investigate about another broadband connection account no [protected] I come to know that its on my name Sudhir Kumar Basnet but with different address # 3186 Sector 35B chandigarh when further I dig the matter the no registered is Mr Mandeep Sharma # [protected]. today on further investigation I come to know that ID used on that connection was my PAN Card and on address they used DoCoMo statement whereas I never possessed the DoCoMo connection in the town, Kindly look after the issue and do rightful justice to us. regards, Sudhir Kumar Basnet #[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Kindly resolve it on priority.

Although I had raised complained reference no LB[protected] on airtel.in as well.

Airtel team closes the complaint reference no LB[protected] w/o messaging and calling that you have to do this and that steps ...
Not at all fair doing like this to being in a service industry.
Dear Customer,

This is with reference to your post dated 31 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information