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The second thing you need to do is call the police cyber crime department and lodge an FIR.
I highly doubt that without a police complaint a bank or any financial institution will provide you with any information, until and unless you are a customer of that institution. And even so, a police complaint would be highly beneficial if you have any sought of financial insurance to claim for any losses.
Please never ever share your cards details and more important your OTP with anyone. They are just for your use only. Even your own bank will never call you up and ask you for your OTP.
Please note that in no way possible I am providing any legal advice. All I have said or written are my personal views.