[Resolved] Airtel — Fraudulent transaction airtel indore salesman saurabh pathak | |||||
I was recently visited by a salesman of airtel in my office. He offered me a plan which was suitable for me. The same day i was going to buy a vodafone sim as i needed a number urgently. So i bought the plan that he offered me on the condition that it would be activated within 48hrs. The salesman promised me that if i buy it at that point of time it will be activated the very next day. Now it has been 5 days and i have received a message from airtel saying that my document verification has been invalidated. The salesman just to increase his sales had fraudulently made this transaction and its been 2 days that i have been continuously calling him and he is not picking up. I have also left him messages but there is no reply. He has already take money from me also. Other than this, he has not taken any of my signature on any form, he has not even taken any details like my billing email-id, etc and also had offered me this plan fraudulently by telling me to say that i work for a company which i have never even heard of for verification process. I had also verified his id to make sure that he works for airtel. This whole thing looks like a fraudulent transaction to me and i would request airtel to file a complaint against the person and take some action on this issue. Details: Name: saurabh pathak Company: airtel dst postpaid Region: indore Email: [protected]@gmail.Com Ph no: [protected], [protected] I have also made a complain on airtel customer care but there has not been any update on it still. Regards Shreyans jain Was this information helpful? | |||||
Sep 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post dated 9 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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