[Resolved]  Airtel — Fraudulent transaction airtel indore salesman saurabh pathak

Address:Indore, Madhya Pradesh, 452001
Website:www.airtel.in

I was recently visited by a salesman of airtel in my office. He offered me a plan which was suitable for me. The same day i was going to buy a vodafone sim as i needed a number urgently. So i bought the plan that he offered me on the condition that it would be activated within 48hrs. The salesman promised me that if i buy it at that point of time it will be activated the very next day. Now it has been 5 days and i have received a message from airtel saying that my document verification has been invalidated. The salesman just to increase his sales had fraudulently made this transaction and its been 2 days that i have been continuously calling him and he is not picking up. I have also left him messages but there is no reply. He has already take money from me also. Other than this, he has not taken any of my signature on any form, he has not even taken any details like my billing email-id, etc and also had offered me this plan fraudulently by telling me to say that i work for a company which i have never even heard of for verification process.

I had also verified his id to make sure that he works for airtel.

This whole thing looks like a fraudulent transaction to me and i would request airtel to file a complaint against the person and take some action on this issue.

Details:
Name: saurabh pathak
Company: airtel dst postpaid
Region: indore
Email: [protected]@gmail.Com
Ph no: [protected], [protected]

I have also made a complain on airtel customer care but there has not been any update on it still.

Regards
Shreyans jain
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Airtel Customer Care's response
Dear Mr. Jain,

This is with reference to your post dated 9 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information