[Resolved] Airtel India — False and fraud marketing by airtel executive | |||||
Im using your postpaid connect since last month june 2, im on 849 plan, i have taken this 849 unlimited plan after confirmation from airtel marketing executive and your customer care on 3 june both confirmed tht in 849 plan i will get unlimited local calls to airtel and other network like idea, vodafone, aircel etc etc, 100 daily sms, 1gb 3g data, but now today when i checked my bill status is showing me 1189/- i have complained several time by mail.im not getting good response from them, after waiting for so long im writing the complaint here, please to the needful to me Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 09, 2016 Airtel Customer Care's response Dear Mr. Syed, This is with reference to your post, dated 09 July 2016 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 22, 2016 Airtel Customer Care's response Dear Mr. Syed, This is with reference to your post, dated 09 July 2016 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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