Airtel — international roaming activation deducted without my permission

mdali292

Address:

841417

I am using airtel prepaid numbers my no is [protected], on[protected] and[protected], rs 99 (68.95+30.05) was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance to zero, causing considerable inconvenience.

Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable.

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Airtel customer support has been notified about the posted complaint.

Jan 15, 2019

Updated by mdali292 Dear All,

My complain has resolved and amount credited in my account.

Thanks Consumer Complaints and Airtel Team

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Comments

sanjoydey4u

from Kolkata, West Bengal

I have received Rs.36000 from [protected]@paytm to my [protected]@ikwik upi handle but the transection reversed. So the amount debited from my linked Sbi bank account of [protected]@ikwik but not credited to the sender airtel payment bank acount till now . Pls help.
Upi reference no is[protected]

Saifulla Inamdar

from Rahimatpur, Maharashtra

U r 4g plan is bakwas plz chaq this u tower and get than customer satisfaction u network is poor on call disconnect and net speed is E u r not working porpaly customer

Sunil kumar Saini

from Basi, Punjab

Sir, My airtel no [protected] and payment of Rs 357 & Rs. 509 has been deducted through my net banking (SBI) but recharge could not succesfully. ondated 17 Dec 2018 .

Rus1511

from Mumbai, Maharashtra

They are charging us 800 per month for 40 mbps broadband speed. We have complained again and again for the issue. They do some trick and show us high speed. And once they leave again speed drops. Right now its just 0.07 mbps and they charge for 40 mbps. Broadband is must for us as we are in IT and have regular meetings.

Chetna Chandak

from Hyderabad, Telangana

Unable to call or even receive any call .. No use of having phone with me as both outgoing n incoming calls do not connect often.. It's very irritating .. Think to port to some other network

Rupali cinema surat movie Riview

from Rajkot, Gujarat

I have two Airtel SIM cards, I have recharged three hundred in both postpaid and I had to print it out. If the stop stop was called for him tomorrow then it is our job to come again and again