[Resolved]  Airtel — Internet service misrepresentation

Address:	Jodhpur, Rajasthan, 342008
Website:	www.airtel.in

As per services provided by airtel i recharged using "*121#" a recharge of 348 inr on [protected] on dated 20th may 2017 in which it was provided to me that unlimited calls + 28gb @ 1gb per day, it had been working smoothly and after one fine day it would not start and on calling customer care for the first time they told me it would be resolved it worked for sometime then again it was bothering and eventually a complaint was registered same date; but as per today the issue has not been resolved and the people on other side of the phone i. E. Customer care today (I. E. 28th may 2017) informed me that my recharge my internet issue could not be resolved because the recharge was of 4g; if at all it was of 4g it was nowhere written or specified at "*121#" that recharge i am proceeding is of 4g moreover my internet was working fine until one day it went down (I don't remember the date when it stopped working). After being aggrieved by the customer care resolution i am left with no other choice but to inform you about this devastating experience at airtel also the company of this repute is expected to perform upto the mark perhaps being a law student i am informing you that i may pursue a legal proceeding against my purchase of this service with airtel, as consumer protection act will provide better redressal.