Airtel Landline — I have been Cheated and Frustrated - Airtel Cancellation | |||
[protected] Forwarded message[protected] From: Sudarsan Balaji <[protected]@gmail.com> Date: Sun, Mar 2, 2014 at 8:13 PM Subject: Please help - I have been exploited by Airtel Customer Care To: [protected]@in.airtel.com Cc: nodalofficer.[protected]@in.airtel.com, [protected]@bharti.in Dear Sir With complete frustration and with no one to help us finally sending this mail. I have been using Airtel Landline [protected]. But I decided to disconnect landline services. I have spoken to Airtel customer care so many times but of no use. At last with total frustration I have logged a complaint and request for Cancellation of service . Cancellation Request no: 43289094. we also got a response through sms stating that your number will be disconneted in 7 working days. But to my surprise today I received sms stating bill for current month that is Feb 2014. When I requested for Number Cancellation I cleared mentioned that I have paid all outstanding bill amount and no Amount is pending. Today when I spone to customer care they mentioned that I agreed for Number transfer to my Friend and I agreed on feb 14th. I have not received any call and I dont have any friend to ransfer my number. With total frustration and Feeling that I am beeing cheated by Airtel drafting this mail. For God sake please cancel this number immediately and Do the needful. My Landline number : [protected]. Cancellation request Number: 43289094 I state once again No transfer and nothing is needed. I want this number to be disconnected immediately as per my disconnection request -- Regards Sudarsan Balaji Was this information helpful? | |||
2 Comments | |||
Comments
Unfortunately, this company is a fraud and used to such things with most customers .. You should let TRAI know about this at [protected]@trai.Gov.InAnd post on the their facebook page - https://www.facebook.com/AirtelIndiaAlso check this out to your number to other providers - https://www.vodafone.in/documents/pdfs/mnconsumerguide.pdfYou can join [protected]@yahoogroups.com to seek advice or filing yourcase.
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This is with reference to your post dated 02 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
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Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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