Airtel — migration from aircel to airtel

1 Review
 Arafat2014 on Jan 3, 2018
I have applied mnp from aircel to airtel and visited the airtel office in kodungaiyur (Chennai-118) near kodungaiyur police station and the said they can ony migrate to airtel postpaid. After insisting them for prepaid they are asking to pay rs.150 for new prepaid sim. I enquired airtel customer care, trai websirte and also in airtel website it says that the sim card is only rs.19.

But airtel store is asking to pay rs.150. I asked them why we have to pay rs.150 and they replied that they have got the sim from distriutor so they are charging rs.150 for all mnp customers. How is this fair. Please look into this issue and pls help us in migrating from aircel to airtel prepaid.

Complaint Status

[Jan 03, 2018] Airtel customer support has been notified about the posted complaint.
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    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - migration from aircel to airtel