[Resolved]  Airtel — Misbehavior of Airtel executive over unnecessary calls.

Address:Mumbai City, Maharashtra

Hi, We use to received many calls from your call center, almost every day, requesting for unnecessary information. It was worst communication today I had ever my life, there were a male and a female calling from [protected], and started behaving like "Police" and asking for confirmation and verification. And the lady said she is going call me back every now and then, and threatened me to do whatever I can, she will not stop calling me. Surprise !!! Are you executive doing a "Policing" ? I have requested many times to them not to call on my number, but still I am getting calls ! I have 4 numbers one of them already converted into Reliance, balance 3 are still on Airtel (2 are prepaid and one is post paid), do you want me to convert these as well. And I will go to other vendor it you fail correct this. Please take the necessary action against them an make a system where you can exclude those number who are not interested in calling them for new offerings etc. Appreciate for a corrective action and expecting an update from you. Regards, Naseem Khan +91 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Khan,

This is with reference to your post dated 23 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Khan,

This is with reference to your post dated 23 May 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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