[Resolved] Airtel — Mnp processes not done 15 days past. | |||
Dear sir, 15 days before some one call me from your third party call center and offered me for your best plan 399. Then i agree and accept his offer. Same day your pickup boy came at my office and collect my document. After 8 to 10 days past but no one call me or no active my card. Finally i call to your service call center then he rply processed not completed due to verification. If verification not completed who inform me? After post on fb some one call me from your team and assure me my problem has been resolved. After that no improvement then i again mail to your 3rd level escalation email id ([protected]@in. Airtel.com). After one day i received a call from your service end miss anchal she assure me my problem resolved within 3 days. And same day again your pickup boy mr suri mr. Suri mob ([protected]) he came at my office and pick up same document. And inform me that its solve till 2nd. Almost total 14 days has been past but no improvement. My idea sim card not working on 2/06/2016 and then i insert airte number there are no network.in morning i visit at my nearest airtel service center he say your verification could not successful so its pending. Again i call me this number [protected] she provide me a contact number [protected]. I call this number and he say me its pending for your bank statement. And provide me to mail on - [protected]@gmail.com. I send my document within hour because i really face i biggest problem i have no way to contact people. My office guys all ready worried about not reachable my contact. I call 3 time but no any help from end. He say my problem resolved 7 o clock but i still face that problem. I really face a disgusting Ervice from airtel. Finally i again visit at your nearest different service center but i have received a foolish rply that - we have no connection of wifi so i unable to help u. I really do i biggest mistake of my life to change my sim in airtel circle. Now today i gain visit idea service center but thet say my sim card permanent connected dew to mnp in airtel. Please help me i have no choice. Was this information helpful? | |||
Oct 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Sep 01, 2016 sivadaks's response In my location have not 3g support Pls kindly fix the 3g network speed and also I raised a complaint no. C2GDC[protected], registered on 01-sep-2016 15:52.
Verified Support Sep 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 6 September 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 September 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 4 Comments | |||
Comments
In my location have not 3g support, and also 2g is Very slow, I complaint for network problem, pls this issue clear me and connect 3g support on my location, Musundapati post and village, Thiruppathur taluk, Sivagangai dst, Tamilnadu -630309., I request to you kindly change the settings of 3g.
Worst ever cheats. Your web mentioned 1000 for installating and in reality you people askes 3000₹. Gone through a lot trying to resolve the issue. But now even changing the sim card from airtel.
One request, please stop cheating people so openly. We may be indians but we do have a threshold limit. Dint push us beyond it.
One request, please stop cheating people so openly. We may be indians but we do have a threshold limit. Dint push us beyond it.
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My airtel postpaid no: [protected] and [protected] suddenly stopped working and showing no service and when ever someone call to that number it's saying invalid number .I had paid all due bill of this month of both Sims . How can they do it without notifying.please help me to resolve this issue .