[Resolved] Airtel — Porting from docomo and not getting service from airtel | |||||
I have ported from docomo to airtel on 20th postpaid services. I received text saying airtel sim is activated and i was unable to get the network on the given sim. Reached out to nearest airtel office and they asked to wait for 15 min, i waited for 30 min & still the issue had not salved, they asked to wait till tomorrow afternoon and they promised that everything will be salved but still the issue persist. I m missing my client calls from last 3 days and i m paying fine for the same this is the worst service i ever faced : also i asked for report to docomo. They r saying they don't have option!!! They where the customers should go, if they do like this! Manager called sudhakar from btm layout airtel office is responsible for this, he is the guy who promised and nothing is salved. I request please help me to come out of this situation. Number gone network gone : i want use my old number again ; all my bank transactions stopped due to otp; Mob no [protected] (Which is not activated yet) Office : airtel btm office Manager : sudhakar Alternative mob no [protected] Was this information helpful? | |||||
Mar 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 26, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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