[Resolved]  Airtel — Prepaid Airtel 255 to be regular [protected] made on 6th april 15.34 hrs

Address:Chennai, Tamil Nadu, 91

By wrong operation, I paid Rs.255/ to Airnet instead of myregular [protected] by ignorance thro American express credit card. I was given a message it will be looked into 2 hrs whereas no action so far kindly do the same. skbalasubramanian/[protected]/[protected]@gmail.com.in the circumstances kindly debit the previous account paid for by misttake and give credit to the existing prepaid account of [protected] since the wrong charges has got only validity for 28 days from 6th April, hence please do not delay. Transaction I will furnish to you on your message to my email.
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May 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Airtel Customer Care's response
Dear Sirkalikrishnamurthy,

This is with reference to your post dated 11 April 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Sirkalikrishnamurthy,

This is with reference to your post dated 11 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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I am trying a lots of call but nobody respond call this behavior is bad and I'm not satisfied by the service

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