Airtel — Prepaid and gallery service

Address:Thane, Maharashtra, 421301

I am using my airtel number [protected] from last two year.On 11/11/2015 I lost my mobile while travelling .I went to airtel Lokgram gallery, to issue me a duplicate sim card.The gallery person charged me Rs 100 for duplicate sim.They gave me sim no[protected] U.It got activated for around 14 days, then all services got barred.I went to same lokgram airtel Galley, and complained.The Attendent Mr. Aman said there was issue with documents and he had submitted the document last day, services will resume in three hours.That day same night I called 121 4 to 5 times all of them said all services will resume in 3 hours.Next day morning I called 121 again and spoke to Floor supervisor, The lady told me documents are not updated, kindly resubmit it in any airtel galley.3 days I went continues to Kalyan lokgram galley, the peron Aman Never took my documents he said it will activated in few hours, already in process.And now he is not picking up the call also.Even he is a gallery person he sold me sim for Rs 100 instead of Rs25. Yesterday I went to Versoa gallery, told them the whole thing, they issued a new sim card, number[protected]U after collecting my passport and pancard copy, and said it will get activated latest by night.But till today same all services are barred.Only changes that had happen, old sim[protected] U registration got failed and new sim[protected]U) issued by Versoa gallery is getting signal but all other services are barred. Today gallery people inform me, they cant activate it from Versoa, I need to contact Lokgram gallery, They only can activate it. Sorry to say but The person Aman And lokgram airtel gallery services are to totally rediculus. Kindly provide me solution to activate my services on sim[protected]U, as I am in Shipping company, travelling is much involved.All accounts are linked with this number.Now if can activate it please let me know or else will certainly never take airtel services in lifetime.Airtel team just frustrated me from so many days.No One has any idea what need to be done.Please also I am not going to Lokgram Gallery again to see that person again Kindly suggest me other gallery. Thanks Jitendra Singh
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Dear Mr. Singh,
This is with reference to your post dated 1 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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Dear Mr.Umesh Arora,

with reference to your trail response on https://www.consumercomplaints.in (on my below mention complain), my alternate number [protected].Hope someone will sort out my issue to resume my services.

Thanks

Jitendra Singh

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