[Resolved] Airtel — Recharge amount mistaken | |||||
Dear sir. This is Eesh Kumar. My father is in Bangkok [ [protected] ]. I have done international roaming recharge for 1199 which was correct package. Again i have done the recharge for 1198 which was by mistake. Please reverse the transaction to my HDFC Bank account. Now my father is in Bangkok and his number is [protected]. I have done recharge using your website www.airtel.in. Please kindly solve this issue asap. Best Regards, Ch.Eesh Kumar Certified Consultant Microsoft Dynamics Axapta Mobile :: +91 [protected], [protected] Was this information helpful? | |||||
Aug 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post, dated 9 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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