Airtel — recharge done through sbi credit card for rs 399/- for my mobile-not reflected as balance

somanadha

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530009

Dear sir

I already gave compliant, no action till now
I recharged for rs 399/- for my air tel mobil no;-[protected]
Vide ref no your reference no. Is po[protected].
So far the amount was not reflected as balance in my mobil
The balance showing as zero
What happen to this amount
Kindly credit back to my sbi card account, from where i paid the amount of rs 399/-
Other wise show me as balance and resume the net work usage
Kindly reply to my email about the action taken
[protected]@rediffmail.com

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Airtel customer support has been notified about the posted complaint.

Jun 08, 2018

Updated by somanadha Airtel — recharge done through sbi credit card for rs 399/- for my mobil-not reflected as balance

1 Review
somanadha on Jun 8, 2018 Mark as Resolved
Phone/Mobile Number: [protected]

Dear Sir

I already gave compliant, no action till now
I recharged For Rs 399/- for my Air tel Mobil no;-[protected]
Vide Ref no your reference no. is PO[protected] .
So far the amount was not reflected as balance in my mobil
The balance showing as Zero
What happen to this amount
Kindly credit back to my sbi card account, from where i paid the amount of Rs 399/-
Other wise show me as balance and resume the net work usage
Kindly reply to my email about the action taken
[protected]@rediffmail.com

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Comments

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Dear somanadha, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 48551 in your mail to enable us to address your concern on priority.