[Resolved]  Airtel — recharge for airtel prepaid mobile

Address:	Pune, Maharashtra
Website:	www.airtel.in/prepaid-recharge

Dear sir,

I had recharged 3 recharges through airtel.in my account. Today

1) for rs 15 txn id[protected] which was processed successfully

2) for rs 55 txn id[protected] which failed and was declined.

3) for rs 61 txn id[protected] which failed and was declined.

So when i called up customer care and told them to process my recharge they told me that the recharge has been declined by airtel payments bank but the amount of rs 55 and rs 61 was deducted from my airtel bank account but my mobile prepaid balance was not been credited by the above given amount.

The supervisor ms. Gitanjali dhobale told me that the amount will be refunded to you account within 10 days. My question to airtel authorities is that due to the technical fault from airtel end why it is that i am suffering and that i am not been able to call. The executive then tells me that you recharge again that means due to the fault of your technical things i have to recharge again.

Isn't it something undigested.

Please do something so that i get me money back so that i could recharge it soon and i am able to talk.

Satish
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