[Resolved]  Airtel — Recharge issue with Airtel

Address:New Delhi, Delhi, 110053
Website:www.google.co.in/url?sa=t&source=web&rct=j&url=www.airtel.in/broadband-and-fixed-

Dear sir, I recharged my mobile no. [protected] with Rs. 259/- through hdfc net banking, i had an offer on airtel app that with 259 recharge i will get 1gb +9gb additional data, please see the attachment, however, I have received only 1.5gb data. This is not for what i recharged for. I already called to customer service executive regarding this issue, but they are saying that, that was our technical issue, if that Airtel's technical issue so that was your fault no my, I request you to provide me offer as showing and i recharged. Kindly look into the issue and resolve ASAP.
1-Screen shot of showing offer is enclosed.
2- Screen shot of Sms received from Airtel is also enclosed herewith.

Thanks,
Ajemur Rehman
[protected]
+2 photos
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Feb 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jan 18, 2017
Rehanahmad's response
Please active number [protected] roaming in saudi arbia
Verified Support
Jan 27, 2017
Airtel Customer Care's response
Dear Mr. Rehman,

This is with reference to your post dated 23 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I am not receiving messages to my airtel sim[protected] since the day I moved to another state. My sim was brought from Tamil nadu and am currently working in Maharashtra. Please resolve this issue for me as my phone isnt receiving any OTP frm websites.
Sir please active the airtel number [protected] roaming in saudi arbia
Recharged done on 13 Jan of Rs 296 includes ( 2 GB and unlimited calling for 20 days). Recharge was successful with Trans ID[protected], but didn't get the benefits.

Phone number : [protected]
I am not receiving any SMS from any network except Airtel most of the times, and my number and i'm able to receive google voice verification calls but not sms on my Airtel India Number.
is [protected]
No network since yesterday that is from[protected]
Respected sir,
I want information about airtel no :[protected]
Can you please share the full name of Owner and his full address.
This men cheated me and created lot of troubles in last one month.
Looks like he is professional fraud and cheating the people.

please give me details immediately

Thank you
I had taken a connection Plan 799 for Post paid for the above No . After the month I received Sms that Mobile bill 2392 .. The plan opted and Explained to me that it is unlimited plan for talk time and Sms ... Kindly resolve the matter with Somal communications
Sir/ madam,
I have made two recharges on my mobile no.[protected] through online SBI bank on 24/02/2017 but amount was debit from my SBI account no.[protected] but no recharge of amount is credit in my mobile.
Details are given as below:-
(1) Rs 91/- on 24/02/2017 bank reference no. is [protected]IGAAVVWRS5
(2) Rs 91/- on 24/02/2017 bank reference no. [protected]UH02828787.
Kindly refund the amount of Rs 182/- as soon as possible.

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